Job overview

We have an exciting opportunity to join our friendly and motivated Dermatology admin team based at Waters Green Medical Centre in Macclesfield.

We are looking for an enthusiastic, hardworking and well organised individual to join our team. Ideally the candidate will have good IT skills and attention to detail, you must also have good customer care skills and interpersonal skills.  NHS experience would be an advantage.

An NHS Administrator/Typist provides administrative and typing support to clinical staff, patients, and the wider healthcare team. The role usually involves handling correspondence, updating patient records, typing clinical documents, arranging appointments, and maintaining accurate records.

Main duties of the job

Typical duties

• Typing letters, reports, referrals.

• Managing histologie's and directing to correct clinician for results

• Updating and maintaining patient records and databases.

• Preparing correspondence for GPs, consultants and other healthcare professionals.

• Processing incoming and outgoing mail and emails.

• Filing and retrieving confidential patient information.

• Supporting clinics and administrative teams with day-to-day tasks.

• Using NHS computer systems and Microsoft Office applications.

• Following NHS policies on confidentiality, data protection and information governance.

• Communicating with patients, relatives, healthcare professionals and other departments.

Skills and experience usually required

• Good typing and keyboard skills.

• Good written and verbal communication.

• Basic to good knowledge of Microsoft Word, Excel and Outlook.

• Strong attention to detail and accuracy.

• Ability to organise workload and meet deadlines.

• Ability to work independently as well as part of a team.

• Understanding of confidentiality and handling sensitive information.

• Previous NHS, healthcare, office or administrative experience can be advantageous, but can provide training.

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008. 

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health. 

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal. 

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. 

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients.  We were also recognised nationally for our workforce health and wellbeing initiatives. 

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.