Job overview

An exciting Opportunity has arisen for a Clerical Administrator post in the  Outpatients department, Victoria Infirmary, Northwich.  We are looking or an enthusiastic and motivated team player who has excellent communication skills and has experience of working in a similar role.

We will need the successful candidate to be able to start as soon as possible, after meeting all the requirements of the Trust's recruitment process.

Main duties of the job

To provide a comprehensive administration and clerical service to the Division.  A key requirement of the post is to maintain the preparation and flow of patient data/information, hard copy or electronic, ensuring that all data/information is maintained to the agreed quality standard and available at the right time and place.  The post holder will be expected to maintain an efficient and professional service. 

• Accurate data inputting / good typing speeds
• Answering the telephone, taking messages as necessary
• Greeting of patients and visitors to the Hospital
• Excellent customer service skills
• Diplomacy (dealing with difficult and distressing patients/visitors)
• Supporting other team members
• Having general IT competency and confidence
• You must be flexible in your working pattern as the Clerical Officer/Receptionist role requires cover with the working days being mainly Monday to Friday, however, occasional out of hours or weekend working may be required.

If you are self-motivated, assertive, reliable, flexible and would like to join our team, we would welcome your application.

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008. 

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health. 

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal. 

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. 

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients.  We were also recognised nationally for our workforce health and wellbeing initiatives. 

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.