Job overview

These posts are open to staff working at the Trust in the ‘ECT Family’ this includes current East Cheshire NHS Trust employees, both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.

We have vacancies providing clinical administrative support:

PLEASE STATE WHICH POST YOU ARE APPLYING FOR IN THE SUPPORTING INFORMATION SECTION OF THE APPLICATION FORM

Community Administration Support - Macclesfield, Community Nursing and Therapies Team East

The post holder will:

• Often be the first point of contact for patients and clinicians and will be expected to work independently using their own initiative with minimal direct supervision.
• Support the day-to-day operational functions of the teams and undertake any office duties to ensure the efficiency of the administrative service is maintained at all times.
• Proficient in the use of computerised systems for booking and tracking all types of community appointments and patient records ensuring this function is coordinated and updated accurately and in a timely manner.

Hours per week:  24.00, Permanent 

Support Medical Secretary - various areas 

This role provides you with ownership of your work,  be creative in your approach and responsible for supporting and ensuring our patients receive the best quality of care by using your skills and experience and our Trust's values and behaviours.

Hours per week: 22.5, Fixed Term 12 months

Main duties of the job

Community Administration Support - Macclesfield

To take referrals and messages ensuring they are logged and passed on to the appropriate clinician in line with indicative urgency.

To liaise with patients and their carers, relatives, Social Services and any other agencies as appropriate, maintaining confidentiality and treating all situations with sensitivity and tact.

Undertake routine clerical duties such as distributing and dispatching mail, photocopying, typing tasks and responding to emails.

To act as a point of contact for staff reporting sickness absence, inputting onto the ESR/E-Roster systems and ensuring staff have contacted the absence reporting line, escalating to Team Leaders/Duty Coordinator if required.

Support Secretary

To provide an efficient and effective typing and administration function to the team. The post requires fast and accurate audio typing skills, and a sound knowledge of  medical terminology. 

Good communication, organisational skills, and previous secretarial experience is essential as is experience of dealing with sensitive information.  Knowledge of medical terminology and previous experience using hospital based IT systems such as Electronic Patient Record systems will be advantageous.

Working for our organisation

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.