Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Data and Analytics
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
493-ICB-8358902
Employer
NHS Cheshire and Merseyside Integrated Care Board
Employer type
NHS
Site
NHS Cheshire and Merseyside Headquarters (with travel across Cheshire and Merseyside)
Town
Warrington
Salary
£57,528 - £64,750 per annum pro rata
Salary period
Yearly
Closing
20/10/2026 23:59

Employer heading

NHS Cheshire and Merseyside Integrated Care Board logo

Intelligence Manager (Data & Analytics)

NHS AfC: Band 8a

An exciting opportunity has arisen to be part of the changing shape of NHS commissioning in Cheshire and Merseyside. Our current organisational structure supports effective working both locally and across Cheshire and Merseyside as we develop as an Integrated Care System.

The population of Cheshire and Merseyside is diverse and growing and we are keen to see that diversity recognised within our own workforce. As an employer we seek to open opportunities for our staff to gain new skills, gain knowledge and develop careers in heath and care. 

We welcome students, staff, people of all races, religions, genders, sexual orientation, physical abilities, backgrounds, and philosophies and those who are accepting of others. Our goal is to support all of our workforce in their work, if you believe you can bring your skills and experiences and an open-minded approach into our fast paced and dynamic organisation, we are committed to providing a positive and supportive experience for all of our staff.

Job overview

Proposed Interview Date: Week commencing 2nd November 

Job Summary

A key member of the Data and Analytics management team, the Intelligence Manager will deploy, develop and manage pro-active analysis and modelling expertise to provide a service to clinical, operational and managerial colleagues. They provide leadership within the team to ensure that work streams and programmes are planned and carried out effectively.

The Intelligence Manager will lead on one or more programmes or service areas such as Performance, Mental Health, Urgent Care, Planned Care, Community, Primary Care, Neighbourhoods, Prescribing, Women’s & Children’s Health, Contracts etc.

Provision of the service will include ensuring that the intelligence used by ICB/S takes into account the full and complex range of information analysis required to operate, such as health needs analysis, performance, contracting, clinical quality, patient experience, clinical outcomes, accounting for value, service evaluation, and individual behavioural insight.

The Intelligence Manager will ensure that decision making throughout their area of responsibility is based on data that is robust, quality assured, fit for purpose, and up to date. They will ensure that such data is analysed and reported to the highest industry standards.

Main duties of the job

To deliver the above, the Intelligence Manager will:

  • Support the Head of Data & Analytics and Deputy Heads of Data & Analytics to manage the team’s business support function, including developing and managing the team’s annual business plan, and risk and issue management.
  • Manage an analytical resource consisting of intelligence analysts.
  • Provide oversight and management of a section of the Data and Analytics Department

Working for our organisation

NHS Cheshire and Merseyside serves a population of over 2.7 million people across nine localities, working with 16 NHS provider organisations, 51 Primary Care Networks, local authorities and voluntary sector partners. 
 
We are proud of Cheshire and Merseyside's record of collaborative working and there are countless examples of brilliant care, but there are also examples of variation in service which only serve to exacerbate health inequalities. 
 
Our vision is for everyone in Cheshire and Merseyside to have a great start in life and get the support they need to stay healthy and live longer. 
 
We will do this by working together, as equal partners, to support seamless, person-centred care and tackle health inequalities by improving the lives of the poorest fastest.
 
Our values are rooted in the NHS Constitution, and we strive to create a compassionate, collaborative and innovative culture where staff can thrive and make a real difference to local communities.

Detailed job description and main responsibilities

Key Working Relationships

The post holder will need to build and maintain constructive working relationships with internal and external stakeholders, including but not limited to:

•    Internal ICB staff including managers, colleagues, and senior management as appropriate.
•    National and regional colleagues at NHS England.
•    ICS partners, including portfolio leads, Local Authorities and Provider Collaboratives.
•    Non-NHS organisations.
•    Members of the public and service users as appropriate.
•    Matrix work across all other teams to address interdependencies and ensure alignment of mutual objectives.
•    External consultancy, as required.

Key Duties & Responsibilities

•    Production of intelligence for performance management contracting, planning and evaluation of services across the areas of service delivery, care settings and work areas within data and analytics
•    Supporting ICB Executive, Transformation Programmes and Provider Collaboratives where intelligence can be provided at scale within these programmes
•    Development of data flows and automated visualisations supported by data management team
•    Understanding and utilisation of national models of capacity and demand within patient flow
•    Programme areas may flex according to need and be added or removed from portfolios
•    Responsible for ensuring the delivery, quality and continuous improvement of data and analytics, through leadership of specialist staff and effective management of resources
•    To develop and maintain an understanding of the national perspective and future strategy for the NHS and related areas of Health and Social Care
•    To support the Head of Data & Analytics and Portfolio Leads in devising, implementing and monitoring strategy and policy in relation to business intelligence and outcomes in their specialist area(s). 
•    Responsible for using business intelligence to contribute to the development and strategy in their specified area(s) 
•    To provide analysis, interpretation and communication of highly complex data to all levels of the organisation, to support decision-making in the relevant business area. This may include needs analysis, health outcomes, service specifications, service evaluation, contract planning and monitoring (including financial elements) and performance (including clinical quality standards and patient experience). 
•    Using high-level personal knowledge and skills in complex analytical techniques, the post-holder will develop analytical capability and capacity within the intelligence team and wider ICB/S, including statistical tools and analytical models. 
•    To lead the implementation of business information systems or elements of business information systems across the whole organisation and into General Practice, ensuring systems are fit for purpose to drive health improvement, improve performance and support business decisions. 
•    To represent the ICB/S and the Data and Analytics Team at Business Intelligence Forums at local and regional level. This will include the delivery of information and training to various bodies in a formal or semi-formal environment using various techniques including presentations, workshops and seminars. 
•    To support the lead BI officer on procurements of BI and data services, writing services specifications, developing key performance indicators, developing pricing for services, scoring tenders and partaking in consensus panels. 
•    To act as or support the lead data and analytics officer on mobilisation and implementation of data and analytics procured from 3rd parties, ensuring mobilisation plans and risk logs reflect the ICB/S’s requirements, and ensuring delivery to agreed timescales, specifications and contract standards. 
•    Responsibility for ensuring that ICB/S mandated reporting requirements to NHS England within the relevant area are fulfilled in a timely and accurate fashion; and that submissions are aligned to the strategic plans of the ICB/S. 
•    To ensure the ICB/S maintains a focus on health inequalities within its commissioning activities through the provision and explanation of data and information to identify areas where inequality can be addressed. 
•    To influence professionals within the ICB/S to make key business decisions based on the use of robust finance, activity, outcomes and patient experience analysis. 
•    To play a key supporting role in the innovation and transformation of the use of intelligence within the local health and social care economy, including the use of non-traditional information sources. 
•    Deputise for the Portfolio Lead for Data and Analytics where and when appropriate
•    Support the development and delivery of strategic investment plans relating to data and analytics
•    To provide management to a section of the Data & Analytics team, empowering the team within own designated area, to perform to high standards and develop innovative ways of working. 
•    To propose changes to and interpret technical or professional policies as relevant to the role, leading a team of analysts to implement such policies and provide advice to ICB/S on interpretation and implementation of such policies, including the identification of risks. 

Please ensure to read the attached Job Description and Person Specification for comprehensive detail of the role.

Person specification

Knowledge, Education & Training

Essential criteria
  • Educated to master’s level in an information/statistical related field or equivalent level of experience of working at a similar level in specialist area
  • Extensive knowledge and expertise of the health economy and the operational framework underpinning health care provision
  • Knowledge of activity and information flows in some or all of the following areas: secondary care, primary, community, mental health care or other health care related flows
  • Knowledge of statistical and analytical techniques and experience of using them
  • Proficient in: Advance Microsoft Excel SQL: Query Writing BI reporting tools such as: Power BI, SSRS, Tableau Usage of statistical techniques using statistical software e.g., ‘R’ and Python

Skills

Essential criteria
  • Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups Negotiate on difficult and controversial issues including performance and change
  • Negotiate on difficult and controversial issues including performance and change.
  • Strategic thinking – ability to anticipate and resolve problems before they arise
  • Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
Desirable criteria
  • Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

EDI

Essential criteria
  • Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area.

Employer certification / accreditation badges

Positive about disabled peopleCare Leaver CovenantDisability confident committedNavajoDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
David Knowles
Job title
Deputy Head of Data & Analytics
Email address
[email protected]
Apply online nowAlert me to similar vacancies