Job summary
- Main area
- UEC & EPRR
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Job ref
- 493-ICB-8351298
- Employer
- NHS Cheshire and Merseyside Integrated Care Board
- Employer type
- NHS
- Site
- No 1 Lakeside 920 Centre Park
- Town
- Warrington
- Salary
- £28,392 - £31,157 per annum
- Salary period
- Yearly
- Closing
- 22/10/2026 23:59
- Interview date
- 30/10/2026
Employer heading
UEC and SCC Officer
NHS AfC: Band 4
An exciting opportunity has arisen to be part of the changing shape of NHS commissioning in Cheshire and Merseyside. Our current organisational structure supports effective working both locally and across Cheshire and Merseyside as we develop as an Integrated Care System.
The population of Cheshire and Merseyside is diverse and growing and we are keen to see that diversity recognised within our own workforce. As an employer we seek to open opportunities for our staff to gain new skills, gain knowledge and develop careers in heath and care.
We welcome students, staff, people of all races, religions, genders, sexual orientation, physical abilities, backgrounds, and philosophies and those who are accepting of others. Our goal is to support all of our workforce in their work, if you believe you can bring your skills and experiences and an open-minded approach into our fast paced and dynamic organisation, we are committed to providing a positive and supportive experience for all of our staff.
Job overview
Be at the heart of system coordination across Cheshire and Merseyside
Are you highly organised, proactive, and looking for a role where you can make a real difference to patient care across the NHS?
We are seeking an enthusiastic UEC & SCC Officer to join our Urgent and Emergency Care Team and System Coordination Centre (SCC). This is an exciting opportunity to support the operational coordination of health and care services across one of the largest Integrated Care Systems in the country.
Working within a fast-paced environment, you will help ensure that critical information is shared across the system, support operational decision-making, coordinate meetings and actions, and play an important role in helping partners respond to daily pressures and deliver service improvements.
Main duties of the job
What you'll do
- Support the day-to-day operation of the System Coordination Centre.
- Coordinate information, communications and operational actions across the health and care system.
- Manage reporting processes, action logs, escalation records and operational correspondence.
- Provide secretariat support, including meeting organisation, agenda preparation and minute taking.
- Support urgent and emergency care improvement programmes and projects.
- Work closely with NHS providers, local authorities, ambulance services, primary care and NHS England colleagues.
Working for our organisation
Detailed job description and main responsibilities
This role would suit someone who:
- Has experience in administration, coordination, business support or operational roles.
- Is highly organised and able to manage multiple priorities.
- Has excellent communication and stakeholder engagement skills.
- Enjoys working in a fast-paced environment where no two days are the same.
- Is confident using Microsoft Office and managing information accurately.
- Wants to contribute to improving urgent and emergency care services across the NHS.
You'll be part of a friendly and supportive team working at the centre of system-wide operational coordination and service improvement. This role offers excellent development opportunities and exposure to senior leaders and partner organisations across Cheshire and Merseyside.
If you're organised, motivated and ready to contribute to improving healthcare across Cheshire and Merseyside, we'd love to hear from you.
This role operates across 7-days on a rota pattern including bank holidays and weekends.
Ensure to read the attached Job Description and Person Specification for further details.
Person specification
Knowledge, Training and Experience
Essential criteria
- Able to work a rota covering 7 days including weekends and public holidays.
- Educated to NVQ Level 3 or equivalent experience
- Significant administrative experience
- Experience of supporting meetings, agendas and minute taking
- Experience managing information and databases
Desirable criteria
- Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project
Skills
Essential criteria
- Experience of setting up and implementing internal processes and procedures
- Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing meetings and coorindating diaries.
Equality & Diversity
Essential criteria
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Dominic Gaffney
- Job title
- Head of UEC Ops, Improvement & System Coordination
- Email address
- [email protected]
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