Job overview

Precious applicants need not apply

We are looking for bright and friendly skilled workers with passion and vision.  Are you a motivated, enthusiastic and energetic person that we are looking for?  This could be an excellent opportunity for you to join a multi-skilled administration team in the Accident & Emergency Department.

You will be joining an inclusive, diverse and engaged workforce and support our “moving to outstanding” journey.  We are currently recruiting for a UEC Ward Clerk/Receptionist to join our Urgent & Emergency Care team. 

The pattern of work operates across three shifts:  Early shift 7.15am–3.15pm, Late shift 2.15pm-10.15pm and night shift 22.00pm-07.30am, Including weekends and bank holidays.

Main duties of the job

• The successful candidates will provide full administrative support to the Emergency Department ensuring that patients are registered accurately in an efficient and timely manner.
• You will be responsible for inputting appropriate patient information onto the electronic patient system, ensuring the patient demographic data is updated and answering telephone queries.
• The role will also include filing records, scanning, and booking patient appointments.
• Previous experience as an Administration Clerk with a working knowledge of a ward environment would be desirable. Good communication and time management skills are essential.    
• Applicants should have reception experience and should have an excellent attendance record.
• You should be a calm, organized and well-motivated person with a positive and flexible approach to your work. The post involves contact with patients and their families; therefore, excellent communication skills are vital.  You should possess good keyboard, IT and interpersonal skills.  You should be able to demonstrate the ability to work as part of a team and have a flexible approach to your working hours.

Working for our organisation

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation

Our mission is to be exceptional for our patients, our communities and each other.  Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn.  Our approach to healthcare is founded on our four core values:

 Kind – we are caring, supporting and respectful to everyone

Open – we are honest, transparent and open to new ways of working

Fair – we listen, value our differences and are inclusive to all

One team – we work well together and with our communities

We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey.

We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families.

Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing. If you share our values and are motivated by making a difference for our patients, we'd be delighted to receive your application