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Job summary

Main area
Secretary
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 28 hours per week
Job ref
370-ADM4SS-462
Employer
Warrington and Halton Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Warrington and Halton Hospitals
Town
Warrington
Salary
£27,485 - £30,162 Per Annum, Pro Rata
Salary period
Yearly
Closing
30/11/2025 23:59

Employer heading

Warrington and Halton Teaching Hospitals NHS Foundation Trust logo

Medical Secretary

NHS AfC: Band 4

Job overview

This role provides a comprehensive and efficient medical secretarial and administrative service within the Trauma and Orthopaedic Department, supporting designated Consultants and the wider clinical team. It involves managing correspondence, patient records, and clinical documentation accurately and promptly, while maintaining confidentiality and professionalism. Strong organisational skills, attention to detail, and the ability to prioritise in a busy environment are essential. The post holder will work collaboratively with the secretarial team and liaise effectively with clinical and administrative colleagues to support patient care and departmental objectives

Main duties of the job

Provide comprehensive secretarial and administrative support to the clinical team

  • Manage correspondence, including emails, letters, and telephone queries
  • Schedule and coordinate appointments, meetings, and clinics
  • Maintain accurate records and update relevant systems
  • Prepare and distribute documentation, reports, and meeting minutes
  • Liaise with internal and external stakeholders to ensure smooth communication
  • Handle confidential information in line with Trust policies
  • Support operational processes to ensure timely and efficient patient care

Working for our organisation

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff.  We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system.  Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated ‘good’ organisation with ‘outstanding’ features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do. 

Detailed job description and main responsibilities

The post holder will provide a full range of secretarial and administrative support to the Trauma and Orthopaedic Department, ensuring the smooth running of day-to-day operations. Duties include typing clinical correspondence, managing diaries, scheduling appointments, and maintaining accurate patient records. You will act as the first point of contact for Consultants and their teams, handle telephone queries, and liaise with internal and external stakeholders. The role also involves supporting clinic changes, processing documentation promptly, and ensuring confidentiality in all aspects of work. Flexibility to provide cover for colleagues and participate in training is essential.

FULL JOB DESCRIPTION ATTACHED

Person specification

Experience

Essential criteria
  • Previous Medical Secretarial Experience
Desirable criteria
  • Trauma and Orthopaedic Experience

Qualifications

Essential criteria
  • Minimum 3 GCSE grade C or above, including English or equivalent
  • RSA Typing II or equivalent secretarial experience
Desirable criteria
  • AMSPAR Medical Secretarial Diploma

Skills

Essential criteria
  • Knowledge of Microsoft Applications
Desirable criteria
  • Knowledge /experience of patient administration systems

Employer certification / accreditation badges

Veteran AwareMenopause Friendly EmployerDisability confident leaderArmed Forces Covenant (Silver Award)NHS Rainbow badgeStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.ERS Silver Logo WelshNHS Rainbow Badge - BronzeWomens Staff NetworkLGBTQ RGBMulti Ethnic Staff NetworkDisability AwarenessNavajo

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Application numbers

This vacancy is due to close on the advertised date. However, we reserve the right to close the vacancy early should we receive a high volume of suitable applications. We recommend submitting your application as soon as possible.

Documents to download

Apply online now

Further details / informal visits contact

Name
Anna Deakin
Job title
CBU Administrator T&O
Email address
[email protected]
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