Job summary
- Main area
- Secretary
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 28 hours per week
- Job ref
- 370-ADM4SS-462
- Employer
- Warrington and Halton Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Warrington and Halton Hospitals
- Town
- Warrington
- Salary
- £27,485 - £30,162 Per Annum, Pro Rata
- Salary period
- Yearly
- Closing
- 30/11/2025 23:59
Employer heading
Medical Secretary
NHS AfC: Band 4
Job overview
This role provides a comprehensive and efficient medical secretarial and administrative service within the Trauma and Orthopaedic Department, supporting designated Consultants and the wider clinical team. It involves managing correspondence, patient records, and clinical documentation accurately and promptly, while maintaining confidentiality and professionalism. Strong organisational skills, attention to detail, and the ability to prioritise in a busy environment are essential. The post holder will work collaboratively with the secretarial team and liaise effectively with clinical and administrative colleagues to support patient care and departmental objectives
Main duties of the job
Provide comprehensive secretarial and administrative support to the clinical team
- Manage correspondence, including emails, letters, and telephone queries
- Schedule and coordinate appointments, meetings, and clinics
- Maintain accurate records and update relevant systems
- Prepare and distribute documentation, reports, and meeting minutes
- Liaise with internal and external stakeholders to ensure smooth communication
- Handle confidential information in line with Trust policies
- Support operational processes to ensure timely and efficient patient care
Working for our organisation
Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.
Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.
Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.
A CQC-rated ‘good’ organisation with ‘outstanding’ features, we are working towards university hospital status, having achieved teaching hospital status in 2019.
We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.
Detailed job description and main responsibilities
The post holder will provide a full range of secretarial and administrative support to the Trauma and Orthopaedic Department, ensuring the smooth running of day-to-day operations. Duties include typing clinical correspondence, managing diaries, scheduling appointments, and maintaining accurate patient records. You will act as the first point of contact for Consultants and their teams, handle telephone queries, and liaise with internal and external stakeholders. The role also involves supporting clinic changes, processing documentation promptly, and ensuring confidentiality in all aspects of work. Flexibility to provide cover for colleagues and participate in training is essential.
FULL JOB DESCRIPTION ATTACHED
Person specification
Experience
Essential criteria
- Previous Medical Secretarial Experience
Desirable criteria
- Trauma and Orthopaedic Experience
Qualifications
Essential criteria
- Minimum 3 GCSE grade C or above, including English or equivalent
- RSA Typing II or equivalent secretarial experience
Desirable criteria
- AMSPAR Medical Secretarial Diploma
Skills
Essential criteria
- Knowledge of Microsoft Applications
Desirable criteria
- Knowledge /experience of patient administration systems
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Anna Deakin
- Job title
- CBU Administrator T&O
- Email address
- [email protected]
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