Job overview

As a Bank Receptionist of the Living Well Hub you will support the Living Well Hub management team with the day-to-day running of the Hub to ensure the smooth, safe and effective delivery of services.  The role will work closely with Warrington and Halton Teaching Hospitals NHS Foundation Trust, who will act as the lead tenant for the building.  

You will be a strong advocate for the Warrington-wide ‘living well’ ethos, building relationships between providers and actively encouraging members of the public to access the Hub and the services that may benefit them. 

The role will be a busy and varied role requiring you to multi-task and to work to deadlines.  It will demand a high level of interaction with multiple stakeholders, including staff and service users, therefore an ability to build and maintain excellent relationships across a wide group of partners will be essential.

Main duties of the job

Act as a meet and greeter for service users and professionals as they arrive at the hub.

Register patients for their pre-booked appointments at the hub and direct them to the appropriate waiting area, encouraging them to connect with other services whilst they wait.

General housekeeping of the space within the hub.

To support the Living Well Hub Management Team will admin support.

Working for our organisation

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff.  We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system.  Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated ‘good’ organisation with ‘outstanding’ features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.