Job overview

The Emergency Department (ED) was purpose built in 2014 and offers state of-the-art facilities. This was part of a new development at Glan Clwyd Hospital called the Emergency Quadrant (EQ) which brings all Emergency and Acute Services together. The EQ houses the ED, Same day emergency care (SDEC), a 24 bed Acute Medical Unit, Surgical Assessment Unit, Radiology services, and a co-located primary care facility. The EQ is based on a guiding principle of close working between specialties to provide excellent care to patients by fostering cooperation and interaction between teams. There are approximately 60,000 attendances a year, of which 15,000 are under 18. 

The ED sees a full case mix of undifferentiated emergencies encompassing all specialties including Major Trauma, Stroke, Cardiac, Vascular, ENT, Ophthalmology, Max Fax and Paediatrics.

The Department has also been undergoing a process of implementation of modern models of Emergency Care including streaming, ambulatory majors, and rapid assessment.  

Main duties of the job

·       Support the Nurse in Charge to manage Emergency Department (ED) risk escalating ED capacity and safety concerns

·    Allocating staff to the ED areas and responding to demand by moving staff as needed, following up on any sickness / no-shows / late starts and ask for extra cover

·       Focusing on patient safety risks, reviewing unwell patients, and seeing patients as needed.

·       Supporting the streaming of patients to MIUs, specialities or SDEC where appropriate

·       Anticipating and intervening with unexpected issues, e.g., health and safety risks

·       Prescribing analgesia, signing off ECGs and blood gases as needed

·       Order imaging and investigations as necessary to support triage and streaming and review results.

·       Taking calls from MIUs, GPs, Microbiology, Radiology and Pathology.

·       undertake the role of Trauma Team Leader for Major Trauma

·       Investigation, report writing, and investigating/updating of Datix and action plans on current incidents and complaints sharing learning from these events with ED team

·       Supporting the streaming service/ Rapid assessment and treatment service.

·       Assisting with triage and review of ambulance patients

Working for our organisation

Betsi Cadwaladr University Health Board (BCUHB) is Wales’s largest health organisation, with a budget of over £2.4 billion and a workforce of over 20,000 staff. The Health Board provides primary, community, mental health and acute hospital services for the population of North Wales.

BCUHB provides a full range of primary, community, mental health, acute and specialist hospital services across 3 acute hospitals and a network of community hospitals, health centres, clinics, and mental health units. It also co-ordinates or provides the work of GP practices and NHS services provided by dentists, opticians, and pharmacists across the region.

The Health Board is an integrated health system that strives for excellent, compassionate care delivered in partnership with the public sector and other statutory and third sector organisations