Job summary
- Main area
- Integrated Governance
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (2 days a week)
- Job ref
- 201-25-413-A
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Carew House
- Town
- Bodmin
- Salary
- £24,625 - £25,674 Pro Rata
- Salary period
- Yearly
- Closing
- 18/06/2025 23:59
Employer heading
Patient Safety Administrator
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
We are looking for a dynamic candidate who is keen to learn and expand their administration skills and knowledge. We work with sensitive and confidential patient information and we require the candidate to manage this complex information promptly.
The team is small and well-formed and requires someone to slip into the role. Whilst experience of patient safety is not essential, an understanding of patient safety and/or safeguarding would be helpful.
The candidate will provide administrative support within the patient safety team to support proactive incident management and improvement activity. The successful individual will be highly computer literate, able to self-motivate , work under remote supervision and deal professionally and appropriately with confidential issues.
Main duties of the job
-
Acting as a first point of contact for the team communicating effectively with a wide range of internal and external personnel.
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Support colleagues from across the Trust to use the Incident Management System to identify, manage and improve patient safety.
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Support the patient safety coordinator in providing accurate information for performance review and provision of reports.
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Coordinate training, engagement and improvement activity within incident management and wider patient safety team.
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Provide administrative support during high-level patient safety meetings to ensure actions are captured and taken forward.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education / Qualifications and Relevant Experience
Essential criteria
- Good basic education, including English GCSE or equivalent
- Proven use of Microsoft Office (Word, Excel, PowerPoint) to NHS digital level 2 or equivalent
- NVQ Level 3 or equivalent in business administration
- Administration experience within a busy office environment
Knowledge and abilities
Essential criteria
- Knowledge and experience of using bespoke IT systems and electronic diary management
Skills and Aptitude
Essential criteria
- Good written and verbal communication skills
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Caroline Wise
- Job title
- Patient Safety Incident Response Manager
- Email address
- [email protected]
- Telephone number
- 07917556138
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction.
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