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Job summary

Main area
Personal assistant
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
201-25-499-A
Employer
Cornwall Partnership NHS Foundation Trust
Employer type
NHS
Site
Banham House
Town
Bodmin
Salary
£27,485 - £30,162 Per annum
Salary period
Yearly
Closing
28/08/2025 23:59

Employer heading

Cornwall Partnership NHS Foundation Trust logo

Personal Assistant

Band 4

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

  • Care based on what matters to people.
  • Care provided at home or close to home.
  • Improvement through learning, research and innovation.
  • Prevention and alternatives to hospital.

Great Organisation

  • Buildings that support health and wellbeing.
  • Technology enabled care.
  • Care teams are supported by responsive corporate services.
  • Safe, efficient, effective and productive.

Great People

  • A place people love to work and feel valued.
  • Living our values with staff (all voices count).
  • Attract, grow and develop talent.
  • Leaders with compassion, who continuously learn and listen.

Great Partner

  • Encourage and enable effective partnerships.
  • Joined-up community services.
  • Work with others to maximise workforce opportunities.
  • Reduce our impact on the environment.

 At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.

 

Job overview

We are looking for an experienced PA to take on a role with a difference.

This is a unique opportunity to provide an enthusiastic, efficient, and effective personal assistant service to a senior leadership team. This includes an Associate Director of Operations for Community Mental Health Services, Head of Nursing and Head of Psychology Professions.  We are looking for someone who is a friendly, organised, self-starter who can be flexible and assertive when needed. You will have excellent organisational and communication skills.

You will be able to:

• use your initiative

• make informed judgements

• multi-task and prioritise competing demands

The role is a varied one. You won't have to sit in an office all day but will travel throughout the county to attend events and meetings to support the wider team.

 

Main duties of the job

Provide high-quality personal assistant and secretarial support to the Associate Director of Operations for Community Mental Health Services, the Head of Nursing, and the Head of Psychology.

 Manage a varied workload independently, using initiative and informed judgment to ensure tasks are completed efficiently. Demonstrate excellent organisational and communication skills to coordinate activities, handle correspondence, and maintain schedules. Prioritise and manage multiple demands effectively in a fast-paced environment.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly.  We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us.  As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust.  This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals.  Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here.  A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon.  In the summer, and during other holidays lots of people choose to visit the area.  This increase the numbers of people who use out services.

Detailed job description and main responsibilities

For full information of the roles and responsibilities of this role, please see the attached job description and person specification.

Person specification

Education / Qualifications and Relevant Experience

Essential criteria
  • Good standard of general education including GCSE English and Maths (or equivalent qualification)
  • Typewriting or Word Processing (RSA III or OCR Level 3)
  • Administration qualification to diploma level or equivalent experience
  • Experience of working in a similar position
Desirable criteria
  • Previous NHS Experience

Skills and Aptitude

Essential criteria
  • Ability to prioritise work, and work calmly under pressure to meet targets/deadlines, whilst often experiencing interruptions
  • Experience of managing and developing staff including performance management
  • Excellent IT skills, including Word and Excel, Email and Internet

Knowledge and abilities

Essential criteria
  • Ability to work unsupervised and on own initiative

Personal Qualities

Essential criteria
  • Excellent Interpersonal/ communication skills
  • Ability to maintain confidentiality at all times
  • Approachable, adaptable and flexible

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeArmed Forces CovenantPastoral Care Quality Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Morgan
Job title
Business Support Manager
Email address
[email protected]
Telephone number
07799115048
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