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Job summary

Main area
Integrated Community Manager Secretary
Grade
Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
30 hours per week
Job ref
201-26-352
Employer
Cornwall Partnership NHS Foundation Trust
Employer type
NHS
Site
Falmouth Community Hospital
Town
Falmouth
Salary
£24,937 - £26,598 Pro Rata
Salary period
Yearly
Closing
09/04/2026 23:59

Employer heading

Cornwall Partnership NHS Foundation Trust logo

Community Secretary to Integrated Community Managers

Band 3

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

  • Care based on what matters to people.
  • Care provided at home or close to home.
  • Improvement through learning, research and innovation.
  • Prevention and alternatives to hospital.

Great Organisation

  • Buildings that support health and wellbeing.
  • Technology enabled care.
  • Care teams are supported by responsive corporate services.
  • Safe, efficient, effective and productive.

Great People

  • A place people love to work and feel valued.
  • Living our values with staff (all voices count).
  • Attract, grow and develop talent.
  • Leaders with compassion, who continuously learn and listen.

Great Partner

  • Encourage and enable effective partnerships.
  • Joined-up community services.
  • Work with others to maximise workforce opportunities.
  • Reduce our impact on the environment.

 At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

 

Job overview

An exciting opportunity for a self-motivated, highly organised, adaptable and enthusiastic individual to join our service and support the Mid Cornwall Integrated Community Managers (ICM) as their Secretary, based in Falmouth the role also includes supporting the other area ICM's and leads as well.

The ICM's help to manage and support the Adult Community Services. This includes the Community Nurses, Community Therapists, Homefirst and other community teams. 

As well as having effective organisational, communication and interpersonal skills, it is essential that the applicant is able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team.  You should be able to integrate well with the existing teams, be flexible in supporting the functions of the teams and the ICM's and have a genuine desire to contribute to providing a quality service for patients.

The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues and representatives from other organisations.

Main duties of the job

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.
We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

  • Cornwall Foundation Trust
  • Royal Cornwall Hospitals NHS Trust
  • Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.


T
he purpose of the post is to support the Integrated Community Manager with all aspects of secretarial support to help deliver key functions within the integrated community. This will involve liaising and communicating with teams and partners whilst maintaining confidentiality at all times. Supporting the delivery of excellent customer care. Organising and supporting meetings and appointments. Note taking and distributing papers. Inputting and recording data. 

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly.  We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us.  As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust.  This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases.  Some staff work from one of our 10 community hospitals.  Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here.  A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon.  In the summer, and during other holidays lots of people choose to visit the area.  This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.  

Person specification

Education and Qualifications

Essential criteria
  • Good standard of education
  • RSA Stage 3 or equivalent Typing or Word Processing
  • Computer literate with a good working knowledge of Microsoft Office
  • Previous experience in a healthcare office environment
  • Previous experience of minute taking and arranging meetings
  • NVQ 3 Administration or equivalent experience
Desirable criteria
  • Audio typing

Skills and Aptitude

Essential criteria
  • Excellent verbal and written communication skills
  • Ability to prioritise own workload and work unsupervised
  • Attention to detail and time management skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeArmed Forces CovenantPastoral Care Quality Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nicolas Hudson
Job title
Integrated Community Manager
Email address
[email protected]
Telephone number
07717541300
Additional information

Please note we are not accepting any communication from Recruitment Agencies at the current time.  Please refrain from Sending the Trust CV’s as this does not count as an introduction.

If you need sponsorship, please check the requirements for a Certificate of Sponsorship (CoS) on the gov.uk website to see if you're eligible before applying.

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