Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent: Monday to Friday
- Hours
- Part time - 26.5 hours per week (Monday to Friday)
- Job ref
- 201-25-608
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Camborne Redruth Community Hospital
- Town
- Redruth
- Salary
- £24,937 - £26,598 pro rata
- Salary period
- Yearly
- Closing
- 03/09/2025 23:59
- Interview date
- 16/09/2025
Employer heading
Administrator- Community Stroke & Neurological Rehabilitation Team
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
To provide general day to day administrative support for various key functions within the Team including the consultant practitioner, team lead and clinical staff covering the county wide Community Stroke and Neurological Rehabilitation Team. The post holder will support staff by managing their time, allowing staff to focus on the priorities of their role.
The post holder will be required to prioritise their day to day work, use initiative without direct supervision for routine tasks. This will require good organisational skills and the ability to cope with working to tight deadlines with potential frequent interruptions.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Main duties of the job
To act as first point of contact for health professionals, referrers from other departments and partner agencies, patients and patients' relatives and carers, being effective and efficient when handling telephone calls, relaying messages and dealing with staff and the public promptly and courteously
To support with registering and managing service referrals, waiting list management, organisation of patient appointments and supporting staff members with clinical administrative duties.
To support consultant practitioner, team lead and staff members with service administration, service development, HR activities, rostering, and equipment/resource ordering and maintenance.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education and qualification
Essential criteria
- Level 3 qualification in administration or equivalent level of experience
- Good basic education, demonstrating high level of literacy and numeracy
Experience
Essential criteria
- Administration experience within a busy office environment
- Experience in setting up and maintaining admin databases and filing systems
Desirable criteria
- Previous NHS experience
Skills and Aptitude
Essential criteria
- Excellent organisational skills and an ability to multi task
- Excellent written and verbal communication skills
- Analytical approach to problem solving
- Strong interpersonal skills including influencing and coaching skills
- Good keyboard skills with high levels of accuracy for data entry
Knowledge and Abilities
Essential criteria
- Ability to interpret and summarise information, producing reports
- Demonstrate ability to use a range of software packages and the internet
- Ability to communicate at all levels within the organisation
Personal Qualities
Essential criteria
- Able to prioritise and work well under pressure to tight deadlines
- Ability to work unsupervised and on own initiative
- Enthusiastic and conscientious
- Able to work as part of a team
- Excellent customer focus
Employer certification / accreditation badges
.png "NHS Rainbow badge")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Liz Tremayne
- Job title
- Team Lead
- Email address
- [email protected]
- Telephone number
- 01209 318101
- Additional information
We welcome enquiries. Please Liz Tremayne (email [email protected]) or Anneka Morrish (email [email protected]) to discuss the post and we look forward to hearing from you.
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from sending the Trust CV’s as this does not count as an introduction.
List jobs with Cornwall Partnership NHS Foundation Trust in Administrative Services or all sectors