Job summary
- Main area
- Adult Community Services
- Grade
- Band 7
- Contract
- Fixed term: 12 months (Potentiall could become a permanent role)
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 201-26-404
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Camborne and Redruth Community Hospital
- Town
- Redruth
- Salary
- £47,810 - £54,710 Per Annum/Pro Rata
- Salary period
- Yearly
- Closing
- 26/04/2026 23:59
Employer heading
Quality Lead - West ACS / Countywide Therapy and Specialist Services
Band 7
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
Are you passionate about improving the quality and safety of care for people across Cornwall? Do you enjoy supporting teams, leading positive change and shaping services to deliver an exceptional patient experience? If so, this could be the perfect opportunity.
As a Quality Lead within Adult Community Services (ACS), you will have a key role in delivering our Quality Strategy and embedding a culture of continuous improvement. Working closely with senior managers, clinicians and operational leads, you will ensure quality, patient safety and experience remain central to everything we do.
In this influential Band 7 role, you will lead a portfolio of quality and patient safety work across ACS, champion quality improvement methodology, and support clinicians to complete meaningful audits that drive real change. You will work with people who use our services to understand what matters most and ensure their voices shape service design. You will also identify, spread and sustain effective quality initiatives, present at clinical and governance forums, and provide expert insight and assurance.
You will contribute to Trust-wide and ACS priorities, including CQUINs, quality objectives and the Patient Safety Agenda. This is a rewarding opportunity for someone with strong communication and analytical skills who can inspire, influence and mentor others, while helping deliver safe, high-quality, person-centred care across Cornwall.
Main duties of the job
Main duties of the job
- Lead a portfolio of quality and patient‑safety work across Adult Community Services, ensuring high standards of care and continuous improvement.
- Promote and embed Quality Improvement (QI) methodology, supporting teams to deliver audits, implement actions, and sustain positive change.
- Review patient safety incidents, identify learning, and support services to adapt and improve practice.
- Work closely with clinicians, senior leaders, and people who use services to ensure quality initiatives reflect what matters most to our communities.
- Present findings and updates at clinical and governance meetings, providing expert insight and assurance.
- Develop and deliver QI training, coaching and mentoring staff to build improvement capability across the service.
- Support strategic priorities including CQUINs, quality objectives, and delivery of the Trust’s Quality Strategy.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.
We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
· Cornwall Foundation Trust
· Royal Cornwall Hospitals NHS Trust
· Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education, Qualifications and Relevant Experience
Essential criteria
- Educated to masters level or equivalent relevant specialist knowledge gained through experience
- Evidence of recent study/personal development
- Learned QI methodology or willingness to undertake
- Experience of undertaking projects and authoring reports
- Willing to identify and undertake learning as role develops
Desirable criteria
- Experience of working in a clinical setting
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Chris Mitchell / Clare Rotman
- Job title
- Head of Integrated Professions / Head of Therapies
- Email address
- [email protected]
- Telephone number
- 07979706479
- Additional information
Or 07765 777375
For further details about these roles please contact:
- ACS West Quality Lead Role - Chris Mitchell - [email protected] 07979706479
- ACS Countywide Therapies and Specialist Services - Clare Rotman - [email protected] 07765 777375
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