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Job summary

Main area
Hotel Services
Grade
Band 2
Contract
Permanent
Hours
Part time - 15.75 hours per week (Covering 7 day service)
Job ref
201-25-753
Employer
Cornwall Partnership NHS Foundation Trust
Employer type
NHS
Site
Camborne Redruth Community Hospital
Town
Redruth
Salary
£24,465 Per Annum
Salary period
Yearly
Closing
28/10/2025 23:59

Employer heading

Cornwall Partnership NHS Foundation Trust logo

General Services Assistant

Band 2

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

  • Care based on what matters to people.
  • Care provided at home or close to home.
  • Improvement through learning, research and innovation.
  • Prevention and alternatives to hospital.

Great Organisation

  • Buildings that support health and wellbeing.
  • Technology enabled care.
  • Care teams are supported by responsive corporate services.
  • Safe, efficient, effective and productive.

Great People

  • A place people love to work and feel valued.
  • Living our values with staff (all voices count).
  • Attract, grow and develop talent.
  • Leaders with compassion, who continuously learn and listen.

Great Partner

  • Encourage and enable effective partnerships.
  • Joined-up community services.
  • Work with others to maximise workforce opportunities.
  • Reduce our impact on the environment.

 At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.

 

Job overview

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
 
• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board
 
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

 

We are looking to recruit a new member of the General Services Assistant (GSA) team at Camborne Redruth Community Hospital. You will need to be well organised, flexible and with a good standard of education and the ability to learn quickly, to undertake the General Services duties within our busy Community Hospital. Including collection of waste, delivering stock and supplies to all areas of the hospital, following policies, procedures and legislations and to carry out other duties as required to meet the demands of the service. Previous experience in a similar position is essential. Training and support will be given to the successful applicants.

Please note this is a 7 day week service between 0600 and 2200 hours.

Main duties of the job

To provide Hotel Services (with portering duties) to the Community Hospital and any outlying units in accordance with CFT policies and procedures.

Responsibility for cleanliness of establishment in line with Standards of Quality Control.

  • Responsible for receipting goods and checking for/reporting errors.
  • Control use of stocks in absence of hotel Services Supervisor/Senior GSA, marking as necessary.
  • Accountability for all keys/equipment issued or used in the course of duty.
  • Responsibility for reporting breakdowns, security and adhering to CFT policies and procedures.
  • To undertake  all General Services  Assistant  duties and maintain  a professional and hygienic appearance.
  • Awareness of Health and Safety legislation and COSHH.
  • Ability to follow instructions and use equipment provided following training.
  • To be helpful, courteous and kind to colleagues, staff, patients and the general public alike.
  • To be aware of patients’ dignity and privacy needs at all times and act appropriately.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability.

 

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

 

We work in people's homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

 

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education

Essential criteria
  • Good basic level of ability in Maths and English
Desirable criteria
  • NVQ Level 2 equivalent qualification/experience

Exprience

Essential criteria
  • Experience of preparing and serving meals for a range of clients with different dietary requirements
  • Basic IT Skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeArmed Forces CovenantPastoral Care Quality Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jonathan Nicholls
Job title
Hotel Services Supervisor
Email address
[email protected]
Telephone number
07554224555
Additional information

Please note we are not accepting any communication from Recruitment Agencies at the current time.  Please refrain from Sending the Trust CV’s as this does not count as an introduction.

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