Job summary
- Main area
- MSK Interface Service (MSKI)
- Grade
- Band 2
- Contract
- 6 months (Fixed Term or secondment considered - will end on the 28th February 2026)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 201-25-539
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Camborne Redruth Community Hospital
- Town
- Redruth
- Salary
- £24,465 Pro Rata
- Salary period
- Yearly
- Closing
- 24/07/2025 23:59
- Interview date
- 29/07/2025
Employer heading
Admin Assistant
Band 2
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
The MSK Interface Services (MSKI) provides specialist clinical assessments for hip, knee, shoulder and lumbar spinal joint problems throughout Cornwall.
The team consists of countywide based Extended Scope Specialist Physiotherapists. Clinicians are supported remotely by the admin team which is based at the Camborne Redruth Community Hospital, under the direction of the Team Lead Administrator. This role will support the service in administrative duties, patient bookings, assisting with the input of clinical activity data and some and secretarial duties.
This post is based Camborne Redruth Community Hospital.
Please note: If you need sponsorship, please check the requirements for a Certificate of Sponsorship (CoS) on the gov.uk website to see if you're eligible before applying.
Main duties of the job
The post holder will be a key foundation member in providing full clerical support to various key functions within the MSKI Team to provide an efficient and effective administrative service. Be the first point of contact for all patients, their relatives, carers, health and social care professionals, referrers and ensure they are fully assisted, as required.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
For full information of the roles and responsibilities of this role, please see the attached job description and person specification.
Person specification
Education / Qualifications and Relevant Experience
Essential criteria
- Good basic education, including English Grade A-C GCSE or equivalent
- NVQ2 level 2 in business admin or relevant qualification / experience
- Proven use of Microsoft Office (Word, Excel, Outlook)
Desirable criteria
- RSA II Typing
- Previous NHS experience
- Experience of using PAS, E-Referrals, RIO and/or Maxims systems
Skills and Aptitude
Essential criteria
- Good written and verbal communication skills
- Good organisational skills
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Chalisse James
- Job title
- Team Lead Administrator
- Email address
- [email protected]
- Telephone number
- 07775800771
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction.
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