Job summary
- Main area
- Medical Secretary
- Grade
- Band 3
- Contract
- Fixed term: 12 months (To cover sickness)
- Hours
- Full time
- Part time
- Job ref
- 201-25-590
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- The Coach House, Camborne Redruth Community Hospital
- Town
- Redruth
- Salary
- £24,937 - £26,598 Per Annum/Pro Rata
- Salary period
- Yearly
- Closing
- 17/08/2025 23:59
Employer heading
Medical Secretary - Kerrier Adult Community Mental Health
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
We welcome applications from colleagues who are currently employed by the following organisations:
• Cornwall Partnership NHS Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• NHS Cornwall and Isles of Scilly Integrated Care Board
Applications from individuals outside of these organisations will not be accepted.
We are recruiting for a Medical Secretary to provide medical secretary provision to the Kerrier Adult Community Mental Health Team
To be part of the Kerrier CMHT wider admin team and to ensure high levels of service are provided at all times, across the Locality, providing service support overall when required.
Main duties of the job
- To provide a high quality secretarial service to the medical team.
- To maintain confidentiality at all times and sensitivity when dealing with contentious and complex information.
- Co-ordinate and organise action arising from correspondence and ensure prompt and efficient response, as require, by the Doctors. Co-ordination with other professionals, outside Agencies, legal staff, Trust staff etc.
- Maintain waiting list to ensure clients are seen within key target times.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Qualifications & Experience
Essential criteria
- RSA/OCR III Word-Processing or equivalent qualification or experience
- NVQ 3 Business Administration or equivalent knowledge or experience
- RSA/OCR II Audio-Typing or equivalent qualification or experience
- Computer literate with experience of spreadsheets and databases
- Previous experience of working in an office environment
Desirable criteria
- Previous experience working as a secretary in the NHS
Skills and Aptitude
Essential criteria
- Excellent communication and interpersonal skills
- Ability to meet deadlines and work under pressure whilst remaining calm
- Ability to manage own workload and work independently
- Ability to prioritise and work on own initiative
Knowledge and Abilities
Essential criteria
- Previous experience of working in an administration setting
Desirable criteria
- Knowledge of medical terminology
- Knowledge of the Trust's electronic information systems
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Hocking
- Job title
- Locality Admin Manager
- Email address
- [email protected]
- Telephone number
- 07387258747
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction
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