Job summary
- Main area
- Administrative
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (9am-5pm)
- Job ref
- 201-25-617
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Beacon Place, Victoria Offices & Conference Centre
- Town
- Roche
- Salary
- £24,937 - £26,598 Per Annum
- Salary period
- Yearly
- Closing
- 04/09/2025 23:59
Employer heading
Administrator - Talking Therapies
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.
We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Looking for a new challenge? Then join us as an Administrator.
Cornwall and the Isles of Scilly recognise the importance of Improving Access to Psychological Therapy for our community, and Cornwall Partnership NHS Foundation Trust is investing substantially in our Talking Therapies service to improve care.
This is a really exciting time to join the team as we grow and develop to deliver a high-quality psychological therapy service which is forward thinking and innovative.
We are looking for an energetic and passionate individual to contribute to the delivery of a trailblazing Talking Therapies service within our referrals/administration team.
Main duties of the job
The team is a dedicated administrative support team to enable the efficient and effective function of the Talking Therapies service.
This role will provide general day to day administrative support for various key functions in the service. Previous experience working in a busy office and the ability to multitask are essential criteria together with the ability to work well under pressure and to work unsupervised using your initiative.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role, please see ‘supporting documents’.
Person specification
Education / Qualifications and Relevant Experience
Essential criteria
- Level 3 qualification in administration or equivalent level of experience
- Good basic education, demonstrating high levels of literacy and numeracy
- Administration experiencewithin a busy office environment
- Experience in setting up and maintaining admin databases and filing systems
Desirable criteria
- Previous NHS experience
Skills and Aptitude
Essential criteria
- Excellent organisational skills and an ability to multitask
- Excellent written and verbal communication skills
- Analytical approach to problem solving
- Strong interpersonal skills including influencing and persuasion skills
- Good keyboard skills with high levels of accuracy for data entry
Knowledge and abilities
Essential criteria
- Ability to interpret and summarise information, producing reports
- Demonstrable ability to use a range of software packages and the internet
- Ability to communicate at all levels within the organisation
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Trudy Gilruth
- Job title
- Referrals Team Manager
- Email address
- [email protected]
- Telephone number
- 01208 871905
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