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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week (Hours completed over 3 or 4 working days, Monday to Friday)
Job ref
201-25-543
Employer
Cornwall Partnership NHS Foundation Trust
Employer type
NHS
Site
St Austell Community Hospital
Town
St Austell
Salary
£24,625 - £25,674 Pro Rata
Salary period
Yearly
Closing
24/07/2025 23:59

Employer heading

Cornwall Partnership NHS Foundation Trust logo

Administration Supervisor

Band 3

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

  • Care based on what matters to people.
  • Care provided at home or close to home.
  • Improvement through learning, research and innovation.
  • Prevention and alternatives to hospital.

Great Organisation

  • Buildings that support health and wellbeing.
  • Technology enabled care.
  • Care teams are supported by responsive corporate services.
  • Safe, efficient, effective and productive.

Great People

  • A place people love to work and feel valued.
  • Living our values with staff (all voices count).
  • Attract, grow and develop talent.
  • Leaders with compassion, who continuously learn and listen.

Great Partner

  • Encourage and enable effective partnerships.
  • Joined-up community services.
  • Work with others to maximise workforce opportunities.
  • Reduce our impact on the environment.

 At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.

 

Job overview

We are looking for a motivated and keen individual to join our team at St Austell Community Hospital.  The successful person will  work with  hospital staff to deliver an effective admin function , and  work with the Business Support Supervisor to develop the role / service as required.  Supervision of the Administration team  will be a key part of the role.

Proposed interview date:  to be confirmed

Please note: If you need sponsorship, please check the requirements for a Certificate of Sponsorship (CoS) on the gov.uk website to see if you're eligible before applying.

Main duties of the job

The post holder will assist  the Business Support Supervisor (BSS)  in the provision of  administrative services to the  hospital. A key part of your role will be  supervising and supporting the committed and hard working  team of   administrators .

Tasks include ;

  • Day to day supervision of team
  • Day to day review of all departments  and co ordination of  cover as required  .
  • Deal with daily admin queries
  • Undertake staff appraisals
  • Supporting BSS with the eroster :
    -  annual leave / absence and cover arrangements
    - log sickness absence , and complete Return to Work interviews with employees .
  • Support BSS with any performance issues 
  • Assist in  Personal Files management

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education/Qualifications and Relevant Experience

Essential criteria
  • NVQ 2 in Business or administrative qualification or equivalent experience Work towards NVQ 3 Admin
  • RSA 3 or Equivalent
Desirable criteria
  • Healthcare / NHS administration experience
  • Experience of NHS IT systems, e.g.ERoster

Skills and Aptitude

Essential criteria
  • Experience of supervising and developing staff including performance management

Knowledge and abilities

Essential criteria
  • Experience of working in an administrative setting including diary management, organising meetings

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeArmed Forces CovenantPastoral Care Quality Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Semmens
Job title
Business Support Supervisor
Email address
[email protected]
Telephone number
01726 873002
Additional information

Please note we are not accepting any communication from Recruitment Agencies at the current time.  Please refrain from Sending the Trust CV’s as this does not count as an introduction.

Margaret West , Matron on 01726 873004 or email [email protected]

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