Job overview

Cornwall Partnership NHS Foundation Trust is leading a bold transformation in Community and Palliative End of Life Care across the county. Our vision is simple yet powerful: to ensure people nearing the end of life experience a peaceful, dignified death in the place of their choosing.

Currently, Cornwall has one of the highest rates of hospital stays during the last 90 days of life, a clear signal that change is needed. We are creating a more patient-centred, community-based approach that brings compassionate care closer to home in the last year of their life or nearing the end of life.

As part of our growing service, we are:

·        Reducing unnecessary hospital admissions

·        Delivering personalised care plans to support home-based care

In collaboration with the Macmillan Social Investment Fund and local partners, we're expanding services including:

·        A 24/7 Rapid Community Response and Care Service

·        A dedicated End of Life Care phone line for public and professionals

·        Strengthened voluntary sector partnerships and our Hospital@Home virtual service

We have opportunities available across various localities within the county, offering flexibility in base location depending on service need and candidate preference with a requirement to cover Cornwall and the Isles of Scillys.

Main duties of the job

The role of the progress co-ordinator is a countywide role working with Clinical Prioritisers, Palliative care team (Acute Hospital and Community Hospitals) and Hospital at home. The role supports the End of Life Pathway processing and managing the flow of patient referrals through the STRATA.

The progress co-ordinator will monitor the referrals on the single electronic referral system on a continual basis, triaging in partnership with the multi professional team.
The progress co-ordinator will be responsible for reviewing key blockages to patient flow, highlighting key issues to ward colleagues and Patient flow team by maintaining accurate and timely feedback to referrers, liaising with multi-agencies for the co-ordination of patient flow.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly.  We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us.  As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust.  This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals.  Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here.  A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon.  In the summer, and during other holidays lots of people choose to visit the area.  This increase the numbers of people who use out services.