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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week (Working from the office at Threemilestone, preferably on a Monday, Wednesday & Friday)
Job ref
201-25-714-A
Employer
Cornwall Partnership NHS Foundation Trust
Employer type
NHS
Site
Green Court
Town
Truro
Salary
£24,937 - £26,598 Pro Rata
Salary period
Yearly
Closing
06/11/2025 23:59

Employer heading

Cornwall Partnership NHS Foundation Trust logo

Senior Administrator- Operational

Band 3

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

  • Care based on what matters to people.
  • Care provided at home or close to home.
  • Improvement through learning, research and innovation.
  • Prevention and alternatives to hospital.

Great Organisation

  • Buildings that support health and wellbeing.
  • Technology enabled care.
  • Care teams are supported by responsive corporate services.
  • Safe, efficient, effective and productive.

Great People

  • A place people love to work and feel valued.
  • Living our values with staff (all voices count).
  • Attract, grow and develop talent.
  • Leaders with compassion, who continuously learn and listen.

Great Partner

  • Encourage and enable effective partnerships.
  • Joined-up community services.
  • Work with others to maximise workforce opportunities.
  • Reduce our impact on the environment.

 At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.

 

Job overview

We are looking for an enthusiastic and adaptable individual to join our Hospital at Home team, providing vital administrative support to help us deliver high-quality patient care.
 
The postholder will work with the Hospital at Home team to provide comprehensive administrative support that will include the management of work relating to Hospital at Home and its staff. The post holder will be required to manage and prioritise their day-to-day workload and use their initiative, without direct supervision, for routine tasks. This will require good organisational skills and the ability to work to tight deadlines and with frequent interruptions.

The postholder will act as a first point of contact for internal and external stakeholders.

The postholder will be required to work with a degree of flexibility to enable administrative support for service development.
 
Please note: If you need sponsorship, please check the requirements for a Certificate of Sponsorship (CoS) on the gov.uk website to see if you're eligible before applying.

Main duties of the job

  • Order and receipt goods using integra
  • Support the management team with E Roster
  • Print and file documents for personnel files
  • Support the initial registration of newly procured items to the asset manager
  • Support the Admission Avoidance Manager, Matron, Ward Managers and Business Support Supervisor with administration tasks including recruitment .

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly.  We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us.  As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust.  This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals.  Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here.  A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon.  In the summer, and during other holidays lots of people choose to visit the area.  This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’. 

Person specification

Education / Qualifications and Relevant Experience

Essential criteria
  • NVQ Level 3 qualification in administration or equivalent level of experience
  • Good basic education, demonstrating high levels of literacy and numeracy
  • Administration experience within a busy office environment
  • Computer literate with a good working knowledge of Microsoft Office
Desirable criteria
  • Previous NHS experience

Skills and Aptitude

Essential criteria
  • Excellent organisational skills and an ability to multitask
  • Excellent written and verbal communication skills
  • Analytical approach to problem solving

Personal Qualities

Essential criteria
  • Able to prioritise and work well under pressure to tight deadlines
  • Able to work as part of a Team

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeArmed Forces CovenantPastoral Care Quality Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Anna Heather
Job title
Business Support Supervisor
Email address
[email protected]
Telephone number
01726873447
Additional information

Please note we are not accepting any communication from Recruitment Agencies at the current time.  Please refrain from Sending the Trust CV’s as this does not count as an introduction

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