Job vacancy: Technical Administrator, Royal Cornwall Hospitals NHS Trust, Truro

Job summary

Main area: Administrative
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday 08:00 to 16:00)
Job ref: 156-6092270-A

Employer: Royal Cornwall Hospitals NHS Trust
Employer type: NHS
Site: Royal Cornwall Hospital
Town: Truro
Salary: £22,816 - £24,336 pa pro rata
Salary period: Yearly
Closing: 09/05/2024 23:59

Technical Administrator

Band 3

Detailed job description and main responsibilities

Reporting to the Estates Operations Business Manager.

The role will ensure that the appropriate information systems are organised and maintained within the admin office so as to provide data necessary to support the full range of Estate Operations Services at the Royal Cornwall Hospitals NHS Trust.

To act as the initial point of contact for clients, customers and contractors enquiries, dealing with telephone calls, maintenance requests, routine correspondence and operating the mobile radio system.

To liaise with all disciplines of staff throughout the Trust and promote user satisfaction.

To liaise with customers with regard to Service Level Agreements.

To assist with the control and management of contractors with regard to site access.

Maintaining currency of records, filing and information systems.

To provide an accurate data handling and management reporting service.

To provide secretarial cover for the department as required (typing, photocopying, note taking, filing and general office duties).

To undertake training in Admin and Clerical systems and to train others as required.

To carry out other duties as may be required from time to time by senior management within the Royal Cornwall Hospitals NHS Trust.

Foster and maintain good working relations with colleagues, managers, customers and staff at all levels and at all times.

To be able to raise requisitions on the Unit 4 system.

Person specification

Knowledge & skills

Essential criteria

GCSE A* - C in Mathematics and English
IT Literate and experience of using Microsoft packages including Word and Excel
RSA 111 or equivalent in Typing/Keyboard skills

Desirable criteria

Administrative qualification

Experience

Essential criteria

Ability to work unsupervised
Three years’ experience in a busy office environment

Desirable criteria

Relevant experience in the public and/or private sector
Financial systems servicing experience

Due to the high volume of applications we receive we are unable to inform candidates in writing if they have been unsuccessful at the shortlisting stage. Therefore if you have not received a reply within 21 days of the closing date you must assume that, on this occasion your application has been unsuccessful. By logging into your account on the website, this may provide you further information on the status of your application. If you wish to obtain feedback regarding your application, you will need to telephone the manager of the post which will be detailed in the vacancy advert.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK.

It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants.

Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge.

Should you be unsuccessful at interview, please be aware that your job application and related documents will be retained confidentially for a period of 12 months.

Benefits include optional pension and life assurance. The Trust has a dedicated Childcare Co-ordination Team who can support and advise staff on childcare related issues.

We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support a changing environment in which we operate and deliver services

The Royal Cornwall Hospitals Trust is a non-smoking organisation. Smoking will not be permitted on any of the sites.

Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755

In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

COVID-19 Vaccinations

Update – NHS employees/applicants of frontline posts at the Royal Cornwall Trust are no longer required to be fully vaccinated against COVID by 1 April 2022. This is pending the public consultation and Parliamentary review announced by the government. We may however request immunisation status but this will not impact working with the Trust

Royal Cornwall Hospital is an Equal Opportunities employer.

IMPORTANT INFORMATION: please read the "guidance notes for applicants" document at the bottom of the screen before applying for this position.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via e-mail to advise you to book your interview slot.