Job summary
- Main area
- Cornwall IT Services
- Grade
- Band 3
- Contract
- 14 months (Fixed Term / Secondment until 31 July 2026)
- Hours
- Full time - 37.5 hours per week (Mon - Friday 8.30am - 4.30pm)
- Job ref
- 156-6361623-A
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospital
- Town
- Truro
- Salary
- £24,937 - £26,598 pa pro rata
- Salary period
- Yearly
- Closing
- 17/09/2025 23:59
Employer heading
Digital Training Administrator
Band 3
Job overview
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.
We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
Cornwall Foundation Trust
Royal Cornwall Hospitals NHS Trust
Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
The Digital Training team will be responsible for delivering the training for the new eCare system.
You will help provide a welcoming and professional administrative service to the Cornwall IT Services Training Department and provide a single point of communication for the digital training team when they are out of their offices or otherwise unavailable.
Provide a full range of administrative duties for the Digital Training Manager and Digital Training team.
This is a fixed term position until 31 July 2026. Secondments will be welcomed, subject to line manager approval in line with the Trust Secondment policy.
Main duties of the job
As a Digital Training Administrator you will plan and assist in co-ordinating diaries with training delivery at various Trust locations, book training venues, and liaise with other services to negotiate the use of facilities.
You will be motivated, flexible and will enjoy working in a fast-paced and challenging environment. It is essential that you are a team player and have excellent interpersonal and communications skills.
This post is full-time working 37.5 hours per week. Flexible working may be considered but your primary base will be Royal Cornwall Hospital. You maybe required to visit other training venues in Cornwall, so your own transport will be required.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Royal Cornwall Hospitals NHS Trust is a research active organisation.
It’s established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check if required
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person specification
Training
Essential criteria
- NHS Trust Mandatory Training
Qualifications
Essential criteria
- GCSE English and Maths minimum grade C or equivalent
- NVQ3 Business Administration or equivalent practical experience demonstrated
Experience
Essential criteria
- Strong non-clinical Microsoft IT Skills including excel and power-point with advanced typing skills.
- Experience working in a medium / large-scale provider service-oriented organisation
- Practical knowledge and experience of working in a busy office environment.
Practical and intellectual skills
Essential criteria
- Ability to take minutes and transcribing them to a high standard
- A calm and organised approach
- Self-motivated and ability to work without supervision, within established procedures to objectives, referring to manager as necessary.
- Ability to demonstrate initiative.
- Excellent verbal and written communication skills.
Attitude
Essential criteria
- Patient, calm, organised, flexible, adaptable, team player, able to think on their own feet in all environments and situations
- Ability to positively role model Trust values and behaviours at all times.
- Committed to patient centred care.
Desirable criteria
- Demonstrate recent personal development
Physical Reuirements
Essential criteria
- Use of IT equipment and digital work screens on a daily basis often for prolonged periods of time with regular breaks.
- Concentration required where interruptions may be frequent.
Additional Circumstances
Essential criteria
- May on occasion need to travel to other Trust sites
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Lee Booker
- Job title
- Digital Training Manager
- Email address
- [email protected]
- Telephone number
- 07774818488
List jobs with Royal Cornwall Hospitals NHS Trust in Administrative Services or all sectors