Job overview

An opportunity has arisen at the RCH for an enthusiastic, motivated, and hardworking individual to join the porters team. This position requires flexibility to accommodate the needs of the service, good communication skills and a positive and professional attitude.

Main duties of the job

To provide and maintain a professional, efficient, effective and timely service to patients, visitors and other departments that will contribute to achieving high quality patient care.

To ensure the service supports the clinical care of patients and respects the privacy and dignity of every patient.

To ensure the health and safety of both the recipients and of those delivering the service.

To contribute towards the development of best practice within the department and to the training of new starters and inexperienced staff.

To assist the Porter Management Team in the development of the service.

To provide a portering service to whole of Royal Cornwall Hospital. Additionally, to provide a portering service to other sites as required.

Due to the service being at times unpredictable, you will be expected to provide a flexible and reactive service.

Working for our organisation

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.

RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael’s Hospital in Hayle

West Cornwall Hospital in Penzance

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.