Job summary
- Main area
- General Surgery
- Grade
- Band 4
- Contract
- 6 months (6 month Fixed Term Contract)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 156-7275410
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospital
- Town
- Truro
- Salary
- £27,485 - £30,162 pa
- Salary period
- Yearly
- Closing
- 19/10/2025 23:59
Employer heading

Medical Secretary/Inpatient Booker
Band 4
Job overview
This is an exciting opportunity for someone to build and develop the administrative team to provide a brilliant service and support the General Surgery Department.
We are seeking a dynamic, well-organised, and pro-active administrator. You will need a working knowledge of all key Royal Cornwall Hospital IT systems and processes.
Main duties of the job
You should possess excellent interpersonal and communication skills, a good eye for detail and be a true team player. The ability to organise and prioritise work under pressure so as to meet strict deadlines is an essential feature of this job and ensure early escalation of any potential problems.
If you enjoy working as part of a dedicated team, have a flexible approach and a professional attitude, and meet the requirements of the person specification we would like to hear from you.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Royal Cornwall Hospitals NHS Trust is a research active organisation.
It’s established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.
https://doi.org/10.1177/17449871231209037
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person specification
Qualifications
Essential criteria
- GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
- RSA 2/3 in medical audio typing or equivalent experience.
Desirable criteria
- ECDL
- NVQ in administration
- AMSPAR/City & Guilds Medical Secretary
Experience
Essential criteria
- Previous NHS experience or similar healthcare background
- Use of electronic patient record systems such as the Patient Administration System (PAS) , Maxims
- Ability and expertise in managing own workload
Desirable criteria
- Experience of Galaxy and RADAR
- Knowledge of medical terminology and or booking experience
Skills/Knowledge
Essential criteria
- Proven communication skills.
- Knowledge of medical terminology.
- Understanding of appointment systems.
Desirable criteria
- Knowledge of hospital activity
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Anne Carveth
- Job title
- Clinical Admin Lead
- Email address
- [email protected]
- Telephone number
- 07795 642291
- Additional information
Sue Parkyn - 07826 871674
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