Job summary
- Main area
- Medicine
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Job ref
- 156-7886097-A
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospitals NHS Trust
- Town
- Truro
- Salary
- £49,387 - £56,515 pa pro rata
- Salary period
- Yearly
- Closing
- 30/04/2026 23:59
Employer heading
Deputy Service Manager
Band 7
Job overview
Reporting to the Service Manager, and working closely with clinical colleagues, the Deputy Service Manager will deliver the integrated clinical, operational and financial performance for a specified Specialty.
This role is responsible for ensuring national and local access targets are achieved, along with ensuring aspects of people, performance and financial objectives are delivered as per Specialty business plans. The Deputy Service Manager will provide local leadership, ensuring delivery of objectives and driving forward the service to improve the operational effectiveness.
The post holder is expected to provide proactive and visible leadership. Leadership will span four key areas: service leadership, people and personal leadership, quality leadership and collaborative leadership.
This job description provides a generic description of the main responsibilities of the Deputy Service Manager role. The job description will be modified to reflect any Division and Group specific responsibilities as appropriate.
Main duties of the job
Provide leadership to the Specialty and contribute to developing strategic direction.
Be accountable for the operational management of the Specialty.
Support the Service Manager and Group Manager with the financial performance of the Group with oversight of the specialty.
Ensure specialty-level commitment to develop plans to move the Trust to 7/7 working.
Support the Service Manager in reporting to Group Board meetings on specialty performance.
Represent the specialty at local levels, developing partnerships, sharing best practice and integrating this knowledge within the Trust.
Set an example to other staff through own personal behaviours.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Royal Cornwall Hospitals NHS Trust is a research active organisation.
It’s established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
- We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
- Agency interest will not be considered until this advert has closed.
Person specification
Qualifications
Essential criteria
- Educated to degree level in a relevant area of study
- Evidence of continuing professional development
Experience
Essential criteria
- Previous and successful operational management experience gained within the health sector
- Experience of supporting: • change within a complex organisation • operational delivery • management of operating budgets and delivering financial surplus • management of teams and individuals
Knowledge, Skills & Abilities
Essential criteria
- Highly developed operational leadership skills
- Highly effective presentation skills (written and verbal) with well‑structured reasoning
- Proficient ICT skills including analysis, interpretation & presentation of complex data
- Detailed knowledge of: Clinical Quality & Safety methodologies Clinical & Corporate Governance frameworks Relevant legislation and best practice Governance & risk management systems
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Roz Davies
- Job title
- Divisional Director
- Email address
- [email protected]
- Telephone number
- 01872 250000
List jobs with Royal Cornwall Hospitals NHS Trust in Administrative Services or all sectors