Job overview

Royal Cornwall Hospital, Truro

This post offers an exciting opportunity to work within our dynamic and innovative Neonatal Unit. As Neonatal Clinical Support Worker, you will be an integral part of the team providing support to the day to day running of the unit.

We are looking for an enthusiastic clinical support worker to join our Neonatal Unit Team.  This role is designed to support nursing, clerical and housekeeping staff on this busy unit.  You will need to enjoy variety, be flexible and willing to learn new skills.  You must enjoy working with babies and their families and have a positive and proactive approach to your work, which will include working alongside staff providing direct clinical care.

This is a part-time post working 23 hours per week. You will be required to work 11.5 hour shifts, covering weekdays and weekends and 5.75 hour shifts to provide cover during annual leave.

You will have the opportunity to work on your own initiative in a diverse and varied role, liaising with many different departments from across the Trust as well as with patients and carers.

We work together to create a positive team spirit, recognising achievements and celebrating success so come and join our team! Cornwall is an area of outstanding natural beauty and the stunning coastline is at your fingertips. Come and work for the Neonatal Unit at Royal Cornwall Hospital in one of the most beautiful places on earth. Why wouldn’t you?

Main duties of the job

To ensure that the environment is clean, safe, tidy and welcoming for patients and visitors.

Ensure availability of equipment as required

Ability to promote and establish good relationships with families.

To communicate effectively at all levels within the multi-disciplinary team.

Provide assistance and support to all members of the multi-disciplinary team as directed.

Maintain cleanliness and safety of the clinical environment, including parent accommodation and the preparation of the clinical and non-clinical environment in advance of clinical procedures being carried out.

Record routine observations as designated by the nurse in charge (following training and having been assessed as competent, e.g. HR, RR, Sa02, Temp, & BP) under the supervision of a registered nurse.

Adhering to Trust infection control, decontamination and cleanliness policies.

Adhering to COSHH regulations.

Promoting the safety and wellbeing of infants and families and visitors.

Engage and interact effectively with families, encouraging them to be actively involved in planning and delivering care to their infant.

Support parents with their feeding preference in accordance to Baby Friendly standards.

Working for our organisation

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million. 

RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds: 

Royal Cornwall Hospital in Truro 

St Michael’s Hospital in Hayle 

West Cornwall Hospital in Penzance 

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. 

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation. 

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.