Job summary
Employer heading
Theatre Receptionist
Band 2
Job overview
Theatre Receptionist
To greet and receive and direct patients, carers and visitors at reception desks in line with Trust procedures.
To provide an efficient reception service to all patients and visitors coming into the theatre department, demonstrating good communication skills.
Answer the telephone in accordance with Department procedure.
To be able to prioritise own workload throughout the day.
To understand the complete range of administration functions, responsibilities, and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.
Main duties of the job
To understand the complete range of administration functions, responsibilities and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.
Be the first point of contact for patients, staff and visitors when coming to the theatre department.
Undertake training and be able to order according to need on Unit four. Add patients onto and remove as necessary patients on the Galaxy systems if not already trained.
Working for our organisation
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Detailed job description and main responsibilities
For further information about this role please see the attached job description and person specification.
Person specification
Qualifications
Essential criteria
- Good level of general education, including English and mathematics
Desirable criteria
- Administrative qualification, eg ECDL.
Experience
Essential criteria
- Previous administrative experience
Desirable criteria
- Previous NHS experience
- Knowledge of Galaxy/UNIT4
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Christian Valenzuela
- Job title
- Theatre Manager
- Email address
- [email protected]
- Telephone number
- 01872253919
- Additional information
Mrs Sarah Bradbeer - Theatre Manager 01872253091
Mrs Jo Rolfe - Theatre Manager 01872253197
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