Job summary
- Main area
- 200055 CIC Radiology
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 262-A-25-7498830
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Cumberland Infirmary
- Town
- Carlisle
- Salary
- £24,465 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 16/10/2025 23:59
Employer heading
Clerical Officer
NHS AfC: Band 2
Job overview
Clerical Officer, Band 2 Up to 37.5 hrs available.
Based at the Cumberland Infirmary, Carlisle, we are seeking a motivated Clerical Officer to join our friendly, supportive and hardworking team in the Radiology Department.
The purpose of the Clerical Officer is to provide administrative support within the busy Radiology (X-ray) Department and CT/MRI receptions, the work includes reception duties, managing patient appointments, answering patient enquiries, image and medical records handling, use of computers and data input. The Clerical Officers are involved in liaising with many NHS professionals, support staff and the general public to ensure an efficient and effective service.
Main duties of the job
You will be a cheerful, versatile and helpful team-worker, literate and methodical, with excellent communication skills, able to relate well to people and put them at ease. You must be educated to GCSE level or equivalent.
Flexibility with regard to days and hours, plus experience in an office environment are essential – this post will include weekend and evening work on a rotational basis to meet service need.
The post will be based at the Cumberland Infirmary, Carlisle but the post holder (as with all of our posts) may be required to work at other sites within the Trust.
The post holder will be expected to be flexible and open to changes, to identify opportunities for improvement and to play an active role in developing, implementing and sustaining improvements to working practices and patient services.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
· Being a clinically led organisation
· Quality and safety at the heart of our Trust
· A positive patient experience every time
· A great place to work
· Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person specification
Qualifications
Essential criteria
- GCSE English or equivalent
- NVQ2 in administration or equivalent
Desirable criteria
- ECDL or equivalent
Knowledge
Essential criteria
- General/administration procedures and systems
- Health records
- Information governance
- Data protection act and other relevant legislation
Desirable criteria
- Radiology
- Patient Administration Systems
- Identification procedures
- Appointment booking experience
Skills and Aptitudes
Essential criteria
- Effective communication skills, written and verbal
- Standard keyboard skills
- Accuracy and attention to detail
- Able to work without direct supervision
- Able to work as a team member
- Able to prioritise workload and meet deadlines
- Computer literate
- Able to work in fast paced environment
Personal Circumstances
Essential criteria
- Professional approach
- Enthusiastic and willing to learn
- Willingness to actively suggest areas for service development
other
Essential criteria
- Flexible approach to working patterns
- Professional in appearance and manner
- Act in ways that supports equality and values diversity
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rosi Smith
- Job title
- Radiology Admin Lead/Management PA
- Email address
- [email protected]
- Telephone number
- 01228 616814
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