Job summary
- Main area
- Chief Executive Office
- Grade
- Agenda for change Band 9
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 262-A-25-7571402
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- North Cumbria Integrated Care NHS Foundation Trust
- Town
- Carlisle
- Salary
- £109,179 - £125,637 Per Annum, Pro Rata
- Salary period
- Yearly
- Closing
- 03/11/2025 23:59
Employer heading
Deputy Chief Operating Officer
Agenda for change Band 9
Job overview
Deputy Chief Operating Officer ( DCOO ) Permanent - Band 9 £109,179 - £125,637 per annum (pro-rata)
Please note that the job description and salary are currently under review as part of a job matching process and may be subject to change.
We are looking for an enthusiastic and suitably experienced Deputy Chief Operating Officer (DCOO) to join our senior leadership team at North Cumbria Integrated Care NHS Foundation Trust.
The DCOO will work closely with the Executive Chief Operating Officer, ensuring effective service delivery across clinical and non-clinical areas while championing collaboration and compassionate leadership.
This is a key leadership role in in which you will play a pivotal part in shaping the Trust's future, driving operational excellence, and delivering high-quality, patient-centred care.
Based in Carlisle but working across the full Trust footprint and working closely with colleagues in the Senior Leadership Team, you will Deputise for the Executive Chief Operating Officer, providing strong and visible leadership across the organisation.
A key focus of the role is to drive performance improvement in key areas and standards and have oversight of areas such as the elective recovery programme.
Leading on capacity and demand planning, modelling and delivery of key programmes is a key responsibility for the DCOO, together with championing patient safety, quality and operational efficiency across the Trust’s services.
Main duties of the job
The ideal candidate will bring successful experienced operational experience. As a key leader in our organisation, you will have a track record in matrix working, leading successful teams and services. You will play a vital role in delivering our ambitious agenda, supporting the Executive Chief Operating Officer in developing the operational excellence and leadership within the Trust so that it can provide high quality services which are fit for the future in beautiful north Cumbria
Job summary
This role is part of the Senior Leadership Team reporting directly to the Executive Chief Operating Officer.
The postholder will work alongside the 8 Clinical Collaborative Chairs and Associate Directors of Operation(s) for both Urgent and Emergency Care and Planned Care leading on the safe, responsive and effective delivery of services.
The DCOO role will provide day to day senior operational leadership to our clinical collaboratives and general manager colleagues supported by the ADOs. Providing oversight and assurance of efficient operational processes and systems designed to deliver the best care for our patients with an operating environment aligned to our organisational values of kindness, respect, ambition and collaboration.
Informal discussions welcome
For an informal discussion about this role, please contact Imran Devji, Executive Chief Operating Officer, North Cumbria Integrated Care [email protected] or 07808 308526.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
· Being a clinically led organisation
· Quality and safety at the heart of our Trust
· A positive patient experience every time
· A great place to work
· Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person specification
Qualifications
Essential criteria
- Masters level qualification or experience in management, leadership or relevant discipline.
- In-depth knowledge of performance, finance, staff management and information systems.
- Very senior level knowledge of healthcare operational management best practice.
- Extensive in depth knowledge and understanding of a range of issues across the NHS and NHS patient agenda.
- Evidence of continuing professional development at post graduate level
Knowledge and Experience
Essential criteria
- In-depth professional knowledge in a number of disciplines e.g. financial management, performance management, information systems, staff management acquired through training and experience over an extended period
- Demonstrable experience of senior operational management within acute services.
- Demonstrable experience of operationally leading recovery of services with sustainable measures to ensure consistent performance.
- Demonstrable experience of providing senior operational leadership and the professional development of general managers, Operational colleagues across the service areas.
- Experience of leading teams, supporting and developing staff members, and actively managing poor performance in accordance with the values of NCIC.
- Service development and delivery of major improvement projects.
- Knowledge and evidence of corporate & clinical governance, performance management, risk management, and assurance frameworks.
- In depth knowledge of current legislation relating to health and social care.
- Experience of effective partnership working with a range of agencies and stakeholders
- Demonstrates an ability to manage complex and sensitive
- Experience of implementing service change/ reconfiguration and modernisation services
- Ability to work within and meet clear performance targets and indicators
- Understanding and experience of implementing public policy and government legislation
- Ability to negotiate, shape and influence local service development involving partner agencies and key stakeholders
- Financial and budgetary management experience
- Expertise in undertaking investigations with the ability to determine outcomes and produce recommendations
- Expertise in writing and implementing corporate policies, procedures and protocols.
- Knowledge of current priorities and issues in community based physical health care services
- Evidence of large scale change and quality improvement initiatives
Skills and Aptitudes
Essential criteria
- Flexible in style and approach
- Ability to lead the strategic development of a business or Service Group.
- Ability to lead, motivate, inspire and empower others to achieve objectives and aspirations
- Ability to assimilate, interpret, and analyse complex information and present to others
- The resilience necessary to overcome obstacles and resistance
- Results driven / outcome focused
- System and process orientated
- Open, honest, reliable and trustworthy
- Consistently works in a manner which seeks to promote the values and contribution of nursing to patient care
- IT literate (proficient in MS Office e.g. Word, Excel, Access, PowerPoint) with standard keyboard skills.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Stewart Nicholson
- Job title
- Executive Support Assistant
- Email address
- [email protected]
- Telephone number
- 01768 245590
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