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Job summary

Main area
208195 ESR
Grade
NHS AfC: Band 4
Contract
Permanent: from commencement in post
Hours
  • Full time
  • Flexible working
  • Home or remote working
37.5 hours per week (Home or remote working up to 50% of contracted hours, office based hours in Carlisle)
Job ref
262-A-25-7469505
Employer
North Cumbria Integrated Care NHS Foundation Trust
Employer type
NHS
Site
NHS South Parkhouse
Town
Carlisle
Salary
£27,485 - £30,162 Per Annum Pro Rata
Salary period
Yearly
Closing
01/10/2025 23:59

Employer heading

North Cumbria Integrated Care NHS Foundation Trust logo

Workforce Systems Administrator (HR/People Services)

NHS AfC: Band 4

Job overview

Band 4 ESR Systems Administrator, Permanent, 37.5 hours per week

Our HR/People Services Directorate has an exciting opportunity to work within the Workforce Systems team, to be at the forefront of system development, engagement and data management.

The HR/People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service; within a collaborative and supportive team, this may be the job for you!

Opportunities for home working (up to 50% of hours) are available with this role, in line with our great flexible working policy. Excellent benefits include generous pension, excellent holiday allowance and personal development.

Main duties of the job

We are looking for an enthusiastic database administrator to support our customers and implement new functionalities and solutions who share our Trust values of kindness, respect, collaboration and ambition. This role will involve service development, face-to-face training, reporting/analytics, systems administration, project management and much more. This is a great opportunity to develop transferable skills, whilst supporting our front line services, and working collaboratively with stakeholders across the organisation to provide an efficient and effective service. Our team is friendly, supportive and receives great feedback from our customers. 

The role requires use of web based systems, including ESR (Electronic Staff Record), timesheets and expenses solutions, and Microsoft Office applications. Full training on our systems will be provided to the successful candidate.

Working for our organisation

 At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. 

 

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

·       Being a clinically led organisation

·        Quality and safety at the heart of our Trust

·        A positive patient experience every time

·        A great place to work

·        Managing our money well

 

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

 

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

 

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL).  Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

 

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

 

Relocation assistance may be available for successful applicants moving to the region for certain posts.  Please see our Policy for eligible vacancies.

 

·    Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

·    If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered 

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:               

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro – Tel: 0300 123 1999, or email: [email protected]

Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

 

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

 

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person specification

Qualifications

Essential criteria
  • NVQ level 4 in Business Administration or equivalent qualification or level of knowledge.
Desirable criteria
  • IT/informatics qualification

Knowledge

Essential criteria
  • Experience of delivering presentations/training to an audience of varying understanding
  • Good working knowledge of MS Office Suite.
  • Current issues facing the NHS and the importance of quality data
Desirable criteria
  • Previous NHS IT/Informatics experience
  • Electronic Staff Record (ESR) System maintenance
  • Experience of payroll related systems
  • Experience of devising course material

Skills & aptitudes

Essential criteria
  • Demonstrate excellent organisational skills
  • Understanding of relational databases and/or pronciples of dataflows across multiple systems
  • Able to prioritise workload effectively and work to tight deadlines.
  • Able to build and maintain effective relationships and work across a wide range of contacts
  • IT literate – MS Office package
  • Demonstrate good attention to detail
  • Ability to provide and receive complex information.
  • Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
  • Analytical and problem solving skills
  • Excellent proven customer service skills
  • Good level of numeracy and literacy.
  • Ability to work without close supervision and use own initiative
  • Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
  • Work methodically with accuracy ensuring attention to detail

Personal Circumstances

Essential criteria
  • Be able to attend meetings, deliver training region wide independent of public transport, inside and outside of regular office hours, when required

Other Requirements

Essential criteria
  • Positive/Assertive
  • Well Organised
  • Approachable
  • Demonstrate initiative
  • Ability to work under pressure
  • Polite and tactful

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerBetter Health - SilverFair Train Silver StandardStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Robinson
Job title
Workforce Intelligence & Systems Manager
Email address
[email protected]
Telephone number
01228 603901
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