Job summary
- Main area
- Medical Education Centre: Post Grad and Under grad
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 262-A-25-7253675
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Cumberland Infirmary, Carlisle
- Town
- Carlisle
- Salary
- £55,690 - £62,682 Per Annum
- Salary period
- Yearly
- Closing
- 07/08/2025 23:59
Employer heading

Service Manager, Medical Education and Development
NHS AfC: Band 8a
Job overview
The post holder will be a highly motivated and effective manager with leadership and influencing skills. The post holder will have the ability to enthuse, motivate and involve teams to work towards and achieve required objectives
The individual will work closely with the General Manager of Corporate Medical Services and members of the Medical Directorate and Medical Education teams to deliver a range of key outcomes.
Main duties of the job
The Medical Directorate acts as a driver for quality improvements throughout the organisation. Alongside the Executive Chief Nurse and the clinical teams, the Medical Directorate works towards providing care of the highest quality, that achieves the best possible outcomes, and regulatory and care quality ratings.
The Medical Education and Development Faculty are a key provider within the directorate; driving forward improvements and innovations in medical education and development opportunities.
The Medical Education department supports the development and implementation of innovative and contemporary practice. The department ensures that medical support systems are in place, allowing all medical staff to develop individually and professionally. The department is committed to maintaining the already high standards it has achieved over the past five years and wants to ensure all team members are committed to a cycle of continuous improvement across our programme delivery
The Medical Education Department includes commissioned education services from NHS England, with NCIC NHS FT acting as a Local Education Department. This area includes the management and development of Medical Education activity and schedules to support and deliver NHS England’s Education Contract within the Trust
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Please note the cost of the DBS check has increased from 2nd December 2024
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- Professional qualification to Masters level or equivalent professional education in a relevant field
- Training in leadership and management skills in an NHS setting.
Knowledge and Experience
Essential criteria
- Knowledge and experience of Health Service management
- Knowledge and experience of workforce redesign
- Knowledge of statutory and legal frameworks within health and social Care
- Knowledge of Business Planning processes
- Knowledge and experience of Medical Education programmes and practices including Local Education Provider (LEP) requirements
- Experience as a senior manager including multi-disciplinary team management
- Developing effective networks and partnerships and stakeholder engagement
- Evidence of delivery and a track record of success
- Experience of delivering significant change within a clinical environment.
- Training in Change management
Desirable criteria
- Knowledge of the area of the directorate
- Experience of the area of the directorate
- Experience in leading investigations
- Knowledge of Promoting Excellence framework and standards for education
Skills
Essential criteria
- Communication / presentation skills – able to engage and communicate effectively with a range of stakeholders
- Effective written / report writing skills.
- Ability to critically analyse and interpret data / statistical information
- Resilient, able to challenge as well as deal with challenge
- Able to work under pressure and to tight deadlines.
- Manage own workload – work with autonomy priorities and also to know when to escalate concerns and ask for help.
- Politically astute.
- Ability to negotiate and influence others
- Able to manage conflict.
- Project management skills
- Establish visibility and credibility in equal measure across all localities
- Coaching and mentoring skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lynsey Brown
- Job title
- General Manager, Corporate Medical Services
- Email address
- [email protected]
- Telephone number
- 07813995099
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