Job summary
- Main area
- Support Services
- Grade
- Volunteer
- Contract
- Voluntary
- Hours
- Flexible working
- Job ref
- 262-A-26-7954215
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Sexual Health, Solway Clinic
- Town
- Carlisle
- Closing
- 05/05/2026 23:59
Employer heading
Admin Support Volunteer
Volunteer
Job overview
We are looking for new Volunteers to join our admin team in Carlisle!
The main purpose of this role is to provide administrative support to the Sexual Health Clinic Team.
Under the guidance of the department supervisor, the volunteer will undertake a variety of tasks including using the booking computer system (training provided) and some scanning into patient records.
The volunteer will be located at the reception desk where they will welcome patients and visitors.
To be a volunteer, you need to be over 18 years of age and living within the local Cumberland area
Would you like to join our team?
This might be the role for you if:
There is no experience required for this role but the following attributes are desirable:
- Good organisational and computer skills
- Good social and communication skills
- Be able to maintain confidentiality
- Can provide one morning or afternoon a week
Main duties of the job
What tasks can this role include:
Welcoming visitors and helping with general enquires
•Using the computer booking system to book in patients on attendance
•Scanning and photocopying into patient records
Working for our organisation
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Detailed job description and main responsibilities
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS).
A Standard DBS check will be required for this volunteering post.
The DBS check is free of charge for volunteers.
Person specification
Experience
Essential criteria
- Customer service experience
- Previous Computer experience
Skills
Essential criteria
- Good communication skills
- Ability to undertake duties with minimal supervision
- Be able to maintain confidentiality
- Able to work alone and in a team
Desirable criteria
- Able to work with all groups of people
Other requirements
Essential criteria
- Can provide one morning or afternoon a week
- Commitment to undertake training as required
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Layla Wilson
- Job title
- Voluntary Services Lead
- Email address
- [email protected]
- Telephone number
- 01228 836238
- Additional information
You can also contact the Volunteering team at [email protected]
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