Crynodeb o'r swydd
- Prif leoliad
- Admin and Clerical
- Gradd
- NHS AfC: Band 2
- Contract
- Cyfnod Penodol: 18 mis (n/a)
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Full time 37.5 hours per week)
- Cyfeirnod y swydd
- 331-K14140325-B
- Cyflogwr
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- WGH
- Tref
- Kendal
- Cyflog
- £23,615 pro rata per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 26/05/2025 23:59
Teitl cyflogwr

CPCC Clerical Officer - WGH
NHS AfC: Band 2
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Trosolwg o'r swydd
An opportunity has arisen for a highly motivated and enthusiastic individual to join the Outpatient Booking Team based at Westmorland General Hospital, Kendal.
You will be joining a well established team, in a purpose built facility, receiving and responding to telephone calls and queries from patients, GP’s and Hospital staff in relation to outpatient appointments.
Prif ddyletswyddau'r swydd
You will be responsible for mutually agreeing an appropriate date and time with patients for them to see a clinician in an Outpatient setting. Previous administration and customer service experience would be an advantage but not essential. A full training package will be available to support the start of your Administration career in the NHS. You will be working with highly confidential information.
There are part-time and full-time opportunities available. The booking service is open from 8am to 6pm, five days a week. There maybe a requirement to work flexibly to support the needs of the service and there is also the opportunity to work occasional weekends.
Gweithio i'n sefydliad
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Manyleb y person
Education
Meini prawf hanfodol
- GCSE or equivalent including Maths and English
- Keyboard skills/computer literate
- Customer care
Experience
Meini prawf hanfodol
- Working in a Call Centre or on a Reception
- Health Service experience
Skills, Ability and Knowledge
Meini prawf hanfodol
- Knowledge of NHS Patient Administration systems
- Ability to communicate well
- Ability to work with limited supervision
- Ability to multi-task
- Good inter-personal skills
Personal qualities
Meini prawf hanfodol
- Flexible working
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Andrea Nightingale
- Teitl y swydd
- CPCC Business Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01539 716840
- Gwybodaeth i gefnogi eich cais
For Further details / informal visits please contact:
Andrea Nightingale on 01539 716840
Rhestr swyddi gyda University Hospitals of Morecambe Bay NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector