Trosolwg o'r swydd

This is an exciting post, working within the specialist palliative care team across MBHT and based in Westmorland General Hospital.

A Barrow Base will be considered if preferred. Please note this on your application.

The role will  consider all aspects of the patient pathway taking into consideration all aspects of that pathway to include:
Ensure all patients receive appointments in a timely
fashion and any other aspect of the patient pathway.
Support outpatient clinics, including transcribing of letters 
following consultation.
Support patient referrals to other agencies, eg. Local 
hospices, Cancer care, Citizen’s Advice.
Liaise with and support patients and relatives as required 
on behalf of the service under the supervision of the 
specialist palliative care nurses or consultants.
Responsible for supporting the day-to-day co-ordination of 
the service and data management of the Specialist 
Palliative Care Team, including collection of and 
interrogation of data.
The post holder will work with other team members to ensure 
timely care and optimal service delivery
The post holder will have a combined role of administrative tasks 
relating to the patient pathway along with some patient support and will work closely with the Team Lead for the service.
 It is essential that the post holder exercises initiative in keeping 
 with the needs of the role and that confidentiality is maintained at 
 all times.

Prif ddyletswyddau'r swydd

This is a blended role of administration and patient navigation, which includes supporting the Medical and Nursing staff  within the service to ensure the highest level of patient experience.

The role includes the support of patient outpatient clinics, booking appointments for patients,  transcribing clinical outpatient letters, supporting with data collection and patient referrals.

There is a mix of administrative tasks including  the use of Excel, Word and office 365 to support the service delivery and improvement.

The role involves working closely with the Medical and nursing staff of the small specialist palliative care team under the direction of the Team Lead.

Gweithio i'n sefydliad

We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. 

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. 

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. 

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.