Job summary
- Main area
- Early Supported Stroke Discharge (ESSD) - 203335
- Grade
- NHS AfC: Band 3
- Contract
- 7 months (Fixed-term contract until 27th March 2026, duration dependant on start date)
- Hours
- Part time
- Home or remote working
- Job ref
- 262-A-25-7350443
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Base can be negotiated at appointment
- Town
- TBC
- Salary
- £24,937 - £26,598 Dependant on experience
- Salary period
- Yearly
- Closing
- 02/09/2025 23:59
Employer heading
Team Secretary
NHS AfC: Band 3
Job overview
North Cumbria stroke services are delighted to offer an exciting opportunity of a fixed term, part time 30 hours per week post, to be involved in implementing a new stroke discharge and support service. This role will be crucial to the efficient day to day delivery of the service
The community stroke service provides specialist assessment, rehabilitation and advice for patients, families and carers. Emphasis is placed on the provision of a holistic care package tailored to the individuals needs with the aim of developing maximum independence and hence improving quality of life after stroke.
The team provide specialist case management and therapy work to continue for up to 6 weeks post hospital discharge in peoples own homes, residential or nursing homes and liaising with other community services. They also complete reviews of patients needs at 6 months following their stroke to ensure patients have the support they need in life after stroke.
Main duties of the job
Please find the attached job document for a detailed job description.
Secondments will be considered and the base can be negotiated at the interview stage.
You will provide a high standard of administration support to the clinical team with the following tasks;
- processing referrals into the service
- liaising by telephone or email with hospital wards, other departments, GP's, adult social care service, third sector organisations and patients and their carers.
- planning and booking of team appointments using electronic diaries
- writing discharge letters, completing referrals to other services, updating patient documentation, taking minutes in meetings, collating service data and audits.
- processing staff management tasks such as processing annual leave, sickness absence and appraisals on electronic system
- Competent use of IT systems such as excel spreadsheets, Microsoft Teams and electronic patient recording systems is essential.
Excellent communication and interpersonal skills are required as well as a positive approach to working in a team.
The role will involve some travelling across the North Cumbria region as well as utilising technology to offer services virtually
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Please note the cost of the DBS check has increased from 2nd December 2024
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- GCSE English
- NVQ 2 in Business Administration or Customer Service or equivalent experience
Knowledge and Experience
Essential criteria
- Working knowledge and understanding of the NHS and/or social care
- Knowledge of medical / healthcare terminology
- Experience of office/clerical procedures and practices, filing systems, use of dedicated computer systems and databases.
Desirable criteria
- Previous NHS experience
- Minute taking skills
- Experience of EMIS use
Skills and Aptitudes
Essential criteria
- Excellent communication and interpersonal skills
- Excellent IT skills (proficient use of all Microsoft packages e.g. Excel, Word, Outlook)
- Previous experience in an administrative call handling and patient facing post.
Desirable criteria
- Flexibility to variable working hours
Other Requirements
Essential criteria
- Promote equality and
- Value diversity
- Full driver’s licence
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Victoria Reay
- Job title
- Team Lead
- Email address
- [email protected]
- Telephone number
- 07795283873
- Additional information
Please contact Vicky Reay team lead to discuss more about this role
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