Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 28.5 hours per week
- Job ref
- 262-A-26-8001171
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Physiotherapy Department, West Cumberland Hospital
- Town
- Whitehaven
- Salary
- £25,272 Per Annum Pro rata
- Salary period
- Yearly
- Closing
- 28/06/2026 23:59
Employer heading
AHP Administration Assistant *Internal Applicants*
Band 2
Job overview
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
An exciting opportunity has arisen to support the AHP Admin Team based in the Physiotherapy Department in both West Cumberland Hospital and Workington Hospital.
Main duties of the job
The successful candidate will be required to give administrative support to the Physiotherapy department and other AHP clinicians. This involves patient facing Reception duties, managing patient appointments and answering patient enquiries.
The role requires liaising with AHP clinicians, support staff and a variety of NHS staff on a daily basis. Experience of Microsoft Office and good literacy and communication skills are essential for this role.
The post will primarily be based in West Cumberland Hospital, Whitehaven but the successful post holder will be required to occasionally provide cover at Workington Hospital in times of sickness and annual leave.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP:
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
AHP - Return to Practice Job Advert information. This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person specification
Qualifications
Essential criteria
- Minimum of 2 GCSE’s of level 4 and above/grade C in Maths and English or equivalent
Desirable criteria
- Additional qualification in Business Admin OCR/RSA Word Processing ICDL or equivalent.
Experience
Essential criteria
- Experience of office/clerical procedures and practices, filing systems, use of dedicated computer systems and databases.
Desirable criteria
- Experience working in a administration role.
- Experience working within a health service.
- Experience of computer systems to run basic activity reports.
Knowledge
Essential criteria
- Working knowledge of Microsoft Office including Outlook, Word and Excel databases.
- General office skills including file management systems and minute taking.
Desirable criteria
- Knowledge of a range of trust policies and national guidelines including confidentiality policies
Skills and Aptitudes
Essential criteria
- Good communication skills, written and verbal.
- Good organisation skills.
- Good interpersonal skills including telephone manner.
- Ability to prioritise workload.
- Self-motivated and able to work independently and as part of a team.
Desirable criteria
- Ability to interpret and understand health realted terms.
Personal Circumstances
Essential criteria
- Able to work under pressure.
- Commitment to provision of high quality care.
- To work flexibily across the NCIC AHP teams and the ability to travel between sites as required.
Other requirements
Essential criteria
- Supportive of Equality and Diversity within the workforce
Employer certification / accreditation badges
.png "Better Health - Silver")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Anne Moore
- Job title
- Admin Team Lead, Physio West
- Email address
- [email protected]
- Telephone number
- 01946 523636
If you have problems applying, contact
- Address
-
South Parkhouse Building
Baron Way
Kingmoor Park
Carlisle
Cumbria
CA6 4SJ
- Telephone
- 01228936281
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