Job summary
- Main area
- 202042 Bank
- Grade
- NHS AfC: Band 2
- Contract
- Bank: zero hour contract
- Hours
- Full time
- Part time
- Other
- Job ref
- 262-A-25-7210335
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- West Cumberland Hospital
- Town
- Whitehaven
- Salary
- £24,169 pa pro rata
- Salary period
- Yearly
- Closing
- 28/05/2025 23:59
Employer heading
Bank Catering Assistant (WCH)
NHS AfC: Band 2
Job overview
Bank Catering Assistant - Band 2
Staff Banks play a vital role in supporting the Trust to maintain high standards of safety and care during periods of increased demand due to sickness and staff shortages
As a Bank Catering Assistant you will be working within a busy catering department and will include working in various environments for example: canteen wards and kitchen.
The catering department operates seven days a week between 07:00-19:00 so shifts will include weekends and bank holidays.
Full training and uniforms will be provided to successful candidates.
Main duties of the job
- Receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
- Prepare and deliver hospitality in accordance with departmental procedures.
- Serve meals from the ward kitchens, restaurant and coffee shop as required, portioning food correctly according to portion controls for patients and the retail service.
- Prepare restaurant counters and refrigerated commodities, ensuring that the restaurant and coffee shop areas are ready to carry out an efficient service.
- Distribute provisions, meals and equipment within the department and the hospital as required.
- Operate equipment e.g. Dishwashers, cash register in a safe and responsible manner
- Ensure compliance with the Food Hygiene Policy and the Codes of Practice
- Carry out food preparation, packing, labelling of other food products according to set procedures
- Complete all relevant control documents accurately, ensuring comprehensive records for the Food Safety Act 2006.
- Ensure accurate data input into computerised systems.
- Ensure deliveries of stores are accepted and correctly stored, as required.
- Report faults and breakdowns to team leaders
Full duties details within Job Description attached.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Other Requirements
Essential criteria
- Alignment to Trust Values and Core Behaviours
- Willing to undertake training as required
- Support equality and value diversity
- Act in ways that support equality and value diversity
Qualifications
Desirable criteria
- Level 2 Food Hygiene Certificate or equivalent
Knowledge and Experience
Essential criteria
- Work in customer focused / caring environment
- Understanding of confidentiality
- Ability to maintain and improve knowledge, skills and competence to ensure high standards
Desirable criteria
- Catering role.
- Working in a hospital environment
- Food preparation and catering practices
Skills & Aptitudes
Essential criteria
- Good communication and interpersonal skills.
- Able to work alone and in a team environment
- Able to use initiative
- Ability to follow health, safety and hygiene procedures
Personal Circumstances
Essential criteria
- Ability to communicate with members of the public and health care providers to work shift patterns
- Enthusiastic
- Presents self as courteous, respectful and helpful and understands importance of professional image
- Ability to work effectively under direct supervision, as part of the multi disciplinary team.
- Understands the need for flexibility
- Reliable, Adaptable and Dependable
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Donna Rowlandson
- Job title
- Catering Manager
- Email address
- [email protected]
- Telephone number
- 01946 523511
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