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Job summary

Main area
Elderly Care Medicine
Grade
NHS AfC Band 3
Contract
Permanent
Hours
Part time - 36 hours per week (various shifts available up to 36)
Job ref
262-A-25-7315881
Employer
North Cumbria Integrated Care NHS Foundation Trust
Employer type
NHS
Site
West Cumberland Hospital
Town
Whitehaven
Salary
£24,937 - £26,598 pro rata per annum
Salary period
Yearly
Closing
08/10/2025 23:59

Employer heading

North Cumbria Integrated Care NHS Foundation Trust logo

Clinical Support Worker

NHS AfC Band 3

Job overview

Band 3 Clinical Support Worker Ward 4 West Cumberland Hospital,

Up to 36  hours available per week ,   part time,  shifts include nights, weekends and bank holidays. Ward 4 is a 32 bedded acute care of the elderly ward. Patient safety is embedded in everything we do. Our aim is to provide an excellent patient experience from admission to discharge ensuring all physical and psychological needs are met.

Ward 4  cares for elderly patients with a range of needs, from acutely unwell patients to managing long term conditions, complex discharge planning to end of life care.

The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this.  For further information, please see the additional information link which can be viewed under the “read this before applying” section. 

Main duties of the job

Main job is to assist the registered nurses (or other healthcare practitioners) in providing high quality patient care. 

When trained and deemed competent undertake clinical activities, using appropriate equipment.

Maintain patients’ privacy and dignity at all times and provide care in a compassionate and sensitive manner.  Be an effective part of the multi-disciplinary team contributing to the departmental objectives.

Continue to develop and maintain competencies in nursing tasks to maintain high quality safe care.

Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, replenish stock and ensure clinical equipment is clean, working and stored correctly. 

Contributes to the work of the department by working under direct or indirect supervision of registered practitioners or assistant practitioners.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.

  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. 

CERTIFICATE OF SPONSORSHIP 

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL).  Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

 If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. 

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

 This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. 

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

 

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

  

NCIC can offer successful future employees the following benefits: 

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems 

*Subject to eligibility 

Important Information 

Please ensure that you document evidence of meeting all the essential criteria in the supporting information. 

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. 

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

 

 

Person specification

Qualifications

Essential criteria
  • • Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
  • • Theoretical knowledge
  • • Experience of a range of care and related procedures
  • • Clinical Observations
  • • Knowledge of data protection legislation and health and safety at work legislation
  • • National Care Certificate or commitment to complete within 12 weeks of commencing employment
  • • Numeracy and Literacy Level 2
Desirable criteria
  • • Undertaken relevant additional training for Clinical Support Workers

Knowledge and Experience

Essential criteria
  • • Experience of working in health or social care.
  • • Experience of undertaking and recording clinical observations and escalating changes or findings
  • • Working knowledge of legislation underpinning care provision
  • • Understanding of the importance of robust, accurate, clear, timely documentation.
  • • Insight into behaviours and skills of a carer and the need for effective team work.
  • • Knowledge of Safeguarding
  • • Awareness of GDPR and the need for confidentiality
Desirable criteria
  • • Familiarity with current NHS and social care policies.
  • • Computer skills
  • • Clinical policies and procedures
  • • Evidence of understanding of Trust Business
  • • Experience of working in the Trust previously

Skills and Aptitudes

Essential criteria
  • • Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
  • • Time-keeping, planning and prioritisation skills.
  • • Basic IT skills to use electronic patient records and other Trust systems.
  • • Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
  • • Ability to demonstrate the importance of holistic person centred care and related procedures
  • • Attention to detail
  • • Ability to use initiative appropriately
  • • Ability to demonstrate the compassionate values and behaviours needed for dignified care.
  • • Desire to encourage and support patients to remain as independent as possible
  • • Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
  • • Caring and empathetic.
  • • Motivated and with a pro-active approach.
  • • Ability to work independently and as part of a team.
  • • Committed to providing high quality patient care
  • • Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
  • • Personal resilience.
  • • Ability to work calmly and effectively under pressure
  • • Presents self as courteous, respectful and helpful and understands importance of professional image.
  • • Reliable, adaptable and dependable
Desirable criteria
  • Keyboard Skills
  • Venepuncture

Other Requirements

Essential criteria
  • • Promote equality and value diversity
  • • Adhere to Trust Values and professional behaviours

Personal Circumstances

Essential criteria
  • • Willing to work flexible hours including nights, weekends and bank holidays
  • • Flexible and versatile approach to meet the needs of the service
Desirable criteria
  • • Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerBetter Health - SilverFair Train Silver StandardStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Deborah Evans
Job title
Ward Manager
Email address
[email protected]
Telephone number
01946 693181
Additional information

 01946 693 181 ext 24014

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