Job summary
- Main area
- Ward 3
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 22 hours per week (12hour shifts, days, nights, weekends, bank holidays including Christmas and New Year)
- Job ref
- 262-A-25-7470425
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Ward 3 West Cumberland Hospital
- Town
- Whitehaven
- Salary
- £24,937 - £26,598 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 21/10/2025 23:59
Employer heading
Clinical Support Worker
NHS AfC: Band 3
Job overview
Ward 3 is a 16 bedded stroke/rehab department that is a caring and friendly environment providing specialist stroke care to patients in the acute and rehabilitation phase following a stroke as well as providing neuro-rehabilitation care to patients following a head injury.
Our aim is to provide holistic care for stroke patients, utilising a co-ordinated multidisciplinary approach, resulting in optimal patient outcomes. We work with a mixture of specialist nursing teams, medics and therapists to provide an individualised and supportive environment for patients in which to deliver this specialised care for patients following a stroke.
Main duties of the job
As a Band 3 HCA you will be responsible for providing high standards of care. Your role will involve assisting the nursing staff with some clinical duties. Training will be arranged for you to achieve these skills. Being a Band 3 HCA also means you will lead by example and supervise and support junior members of staff to improve and maintain high standards of care.
The successful applicant should be highly motivated with good interpersonal skills and be able to work under pressure and work well within the team. They should have a keen desire to provide and maintain a high standard of care at all times.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
· Being a clinically led organisation
· Quality and safety at the heart of our Trust
· A positive patient experience every time
· A great place to work
· Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person specification
Qualifications
Essential criteria
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of care and related procedures
- clinical observations
- knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
Desirable criteria
- Undertaken relevant additional training for Clinical Support Workers
Knowledge & Experience
Essential criteria
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings
- Working knowledge of legislation underpinning care provision
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable criteria
- Familiarity with current NHS and social care policies.
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills and Aptitudes
Essential criteria
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Attention to detail
- Ability to use initiative appropriately.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic.
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team.
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable.
Desirable criteria
- Keyboard skills.
- Venepuncture
Personal Circumstances
Essential criteria
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service.
Desirable criteria
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Employer certification / accreditation badges
.png "Better Health - Silver")
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Emma Carter
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01946523544
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