Job summary
- Main area
- Learning and Organisational Development
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: 22.5 hours per week
- Hours
- Part time
- Flexible working
- Job ref
- 262-A-25-7304526
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Education Centre
- Town
- Whitehaven/Carlisle
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 25/08/2025 23:59
Employer heading
Senior Learning Administrator
NHS AfC: Band 3
Job overview
Band 3 Senior Learning Administrator 22.5 hours per week
An exciting opportunity has arisen for a part time Senior Learning Administrator to join a small administration team within the award winning Practice Development Team. The Practice Development Team consists of Practice Development Leads for clinical skills, apprenticeships and preceptorship, Practice Education Facilitators, and Clinical Education Coordinators. This role will involve providing clerical support to the Practice Development Team.
The Practice Development Team support staff in developing essential skills required in practice and supporting high quality clinical placements for pre-registration students and apprentices.
As Senior Learning Administrator supporting the team your role will involve, responding to telephone and email queries with clinical staff and universities, ordering stationery, data inputting and spreadsheets and compiling data to support the Project Coordinator.
The ideal candidate will be educated to GCSE Level and have an NVQ Level III in Business Administration/Customer Service or equivalent portfolio of experience. They will be able to produce high quality accurate work, prioritise work to meet deadlines, use own initiative, and have excellent communication and organisational skills. They will have a calm and professional manner and possess excellent customer service skills.
Working hours will between Monday to Friday, office hours.
Main duties of the job
Maintain effective processes for the management of information within the databases.
Manage enquries from staff (face to face, email, phone) around suitable training activities
Manage course bookings from staff and ensure records are updated accurately
Provide day to day management and support to team members and deal with complex issues as required
Support engagement with training by working proactively to issue reminders, following up DNA’s and targeting staff who are required to attend
Provide a full secretariat service to meetings e.g. agendas, minutes, action plans
Provide support to staff to engage with accessing appropriate courses
Contribute to the ongoing development of the processes/procedures within the administrative function to ensure efficient and effective service provision
Ensure there is the provision of up to date information on training activities for staff e.g. intranet content
Carry out routine office procedures e.g. post, photocopying, scanning, saving documents
Provide an administrative service to staff within the team e.g. preparing course packs, photocopying materials, preparing registers
Collate and analyse evaluation data and provide information to relevant team members
Deal with procurement processes e.g. purchase orders, invoices
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
· Being a clinically led organisation
· Quality and safety at the heart of our Trust
· A positive patient experience every time
· A great place to work
· Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- Educated to GCSE Level
- NVQ Level III in Business Administration/Customer Service or equivalent portfolio of experience
Desirable criteria
- RSA Level 2, ECDL or equivalent
Knowledge & Experience
Essential criteria
- Knowledge of administrative procedures
- General administration and office skills experience
- Data entry and retrieval using databases
- Servicing meetings e.g agenda, minutes etc
Desirable criteria
- Experience and knowledge of ESR/OLM
- NHS experience
- Experience and knowledge of Word and Excel
Skills and Aptitudes
Essential criteria
- Good attention to detail
- Experience of collating, analysing and presenting information
- Verbal and written communication skills
- Ability to work flexibly to meet demands of the role
- Time Management skills and ability to prioritise work and use initiative
- Knowledge of general office equipment
- Willingness to learn/adapt working practices to support ongoing improvements within the service
- Problem solving skills
- Ability to work well as part of a team
Desirable criteria
- Setting up IT equipment
- Presentation skills
Personal Circumstances
Desirable criteria
- Full clean driving license and access to own vehicle and willingness to work across sites as required
Other requirements
Essential criteria
- Promote equality and value diversity
Employer certification / accreditation badges
.png "Better Health - Silver")
Documents to download
Further details / informal visits contact
- Name
- Claire Claringbold
- Job title
- Project Coordinator
- Email address
- [email protected]
- Telephone number
- 01228 608906
If you have problems applying, contact
- Address
-
South Parkhouse Building
Baron Way
Kingmoor Park
Carlisle
Cumbria
CA6 4SJ
- Telephone
- 01228936281
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