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Job summary

Main area
205145 Keswick & Solway ICC
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Job share
37.5 hours per week (1 post working 37.5 hours per week. 5 days per week)
Job ref
262-A-25-7309119
Employer
North Cumbria Integrated Care NHS Foundation Trust
Employer type
NHS
Site
Wigton Hospital
Town
Wigton
Salary
£24,937 - £26,598 Per Annum
Salary period
Yearly
Closing
07/08/2025 23:59

Employer heading

North Cumbria Integrated Care NHS Foundation Trust logo

Care Coordinator Anticipatory Care Team

NHS AfC: Band 3

Job overview

Are you interested in  'What matters to Me' ?  to people with health conditions? 

''An exciting and innovative opportunity has arisen within Keswick and Solway Integrated Care Community (ICC). We are a seeking a Care Coordinator to join ' The Your Health Matters Team'.

The post holder will be based within the ICC  and supported by the therapists in the well established 'Your Health Matters Team'.   You  will work closely with GP practices within the Primary Care Network (PCN) as well as  ICC colleagues in this role.

They will identify and work with a cohort of people to support their personalised care requirements using a range of interventions.  Training for the role will be provided,

Further training opportunities area available as Assistant Practitioner and/or Nurse Associate for interested candidates once established in the role.

Main duties of the job

The Care Coordinator will primarily work with the following patients ;

  • Moderate to severe frailty
  • Individuals who are at high risk of admission to hospital and are relying on unplanned care
  • People experiencing health inequalities.
  • Long Term Health Conditions

They will provide proactive care aimed to maximise their health and well-being and prevent unnecessary or unscheduled urgent care. The anticipatory care team will be lead by an occupational therapist and will work closely with all other health professionals including district nurses, physiotherapists, rehab assistants, assistant practitioners, pharmacists, speech and language, social care and 3rd sector services.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria.  The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

 

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

·       Being a clinically led organisation

·        Quality and safety at the heart of our Trust

·        A positive patient experience every time

·        A great place to work

·        Managing our money well

 

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

 

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

 

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL).  Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

 

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

 

Relocation assistance may be available for successful applicants moving to the region for certain posts.  Please see our Policy for eligible vacancies.

·    Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

·    If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:               

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro – Tel: 0300 123 1999, or email: [email protected]

Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

 

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

 

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person specification

Qualifications

Essential criteria
  • NVQ2 in Rehabilitation, Promoting Independence or Care or equivalent.
  • Prepared to undertake NVQ3 in Diagnostic and Therapeutic Care within 3 years of appointment
  • Evidence of ongoing training and personal development
  • Care Certificate or the willingness and ability to undertake (applicable for all non-registered support workers that provide health care)
  • Personalised Care Institute certification or the willingness and ability to undertake (applicable for all care coordinator roles)
Desirable criteria
  • NVQ3 in Health and Social Care or a Diploma in health and social care activity
  • Enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute
  • Dementia Awareness
  • Health trainer
  • Mental capacity training
  • Mental health first aider

Knowledge

Essential criteria
  • Knowledge of personal care, function and mobility, nutrition, privacy and dignity
  • Knowledge and understanding of information governance and confidentiality
  • Knowledge and understanding of how community services support and maintain personal independence
  • An understanding of how to support, with empathy and encouragement, individuals who may be unwell or have reduced functional capabilities.
  • Understanding of equality and diversity issues and how this affects patients, visitors and staff
  • Awareness of clinical governance
Desirable criteria
  • Knowledge and understanding of Integrated Care Communities and their priorities
  • Knowledge of primary care, local VCSE and community services

Skills and Aptitudes

Essential criteria
  • Competency to provide clinical observations and basic diagnostics
  • Enthusiastic and motivated with an ability to encourage and inspire others.
  • Able to use initiative, maintain confidentiality, exercise individual responsibility and judgement.
  • Able to communicate effectively with colleagues, patients and carers.
  • Ability to use IT, emails, Microsoft word and excel
  • Ability to generate written communication which is relevant, concise and accurate
  • Ability to plan and manage own time effectively
  • Confidence to work as part of a team and alone in the community
Desirable criteria
  • Able to question and clarify information
  • Able to pass on knowledge to other team members
  • Phlebotomy skills: Blood Pressure & basic observation skills
  • Clinical use of EMIS clinical system

Personal Circumstances

Essential criteria
  • Flexible and versatile approach to meet the needs of a 24/7 service.
  • Able to travel independently across a wide geographical area

Other requirements

Essential criteria
  • Act in ways that support equality and value diversity (Level 1) Support equality and value diversity (Level 2)

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerBetter Health - SilverFair Train Silver StandardStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Poppy Wilson
Job title
Team Lead Occupational Therapist
Email address
[email protected]
Telephone number
07966714542
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