Job summary
- Main area
- Children in Care
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Over 4 or 5 Days)
- Job ref
- 262-A-25-7368338
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Workington Community Hospital
- Town
- Workington
- Salary
- £24,937 - £26,598 Per annum Pro rata
- Salary period
- Yearly
- Closing
- 22/08/2025 23:59
Employer heading
Business Support Administrator
NHS AfC: Band 3
Job overview
We are looking for a motivated and enthusiastic administrator to join our team, supporting the Children in Care Team within the Women and Children’s Care Group.
The post holder will need excellent communication, administration and IT skills to support the team to deliver a high quality service to our clients and professional partners. You will be supported in this role by the Business Support Team Lead
The post is 30 hours with the option to work these over 4 or 5 days.
The post can either be based in Workington or Carlisle
Main duties of the job
The post includes:
- Ensuring all children are recalled for Health Assessment within appropriate time scales
- Uploading meeting invites to Electronic Patient Record and informing clinicians of meetings
- Updating Electronic Patient Record with details of new referrals
- Interrogating Health IT Systems for information as requested
- Distributing Health assessments and Health care plans
- Collection of other additional health or medical information relevant to individual children as required
- Typing reports dictated by the Medical Advisors
- Working closely with the Adoption Team in the local authorities to ensure all required reports for the are available in a timely manner
- The post holder will provide a comprehensive and high quality administrative support to the team.
- The post holder will act as a point of contact for patients, colleagues and external partners and appropriately manage communications within the team
- Working as part of a team and covering for colleagues when necessary
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Please note the cost of the DBS check has increased from 2nd December 2024
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- • GCSE English language (minimum C grade) or equivalent.
- • NVQ Level 2 in administration or equivalent or relevant experience
Desirable criteria
- • NVQ Level 3 in administration or equivalent
- • Competent Audio transcription
Experience
Essential criteria
- • Operating word processing and other computer packages including Excel and Outlook
- • Audio typing / word processing.
- • Experience of dealing with confidential information
Desirable criteria
- • Experience in a healthcare environment.
- • Medical audio typing / word processing.
Knowledge
Essential criteria
- • Knowledge of Microsoft IT Systems
Desirable criteria
- • Knowledge of Electronic Patient Record systems
- • Experience of working within a healthcare Setting
- • Medical terminology
Skills and Aptitudes
Essential criteria
- • Effective communication and interpersonal skills.
- • Able to use initiative appropriately within team environment.
- • Able to work without supervision
- • Ability to organise and prioritise workload.
- • Able to work to deadlines.
Desirable criteria
- • Minute taking skills
- • Ability to switch tasks regularly throughout the day
Personal Circumstances
Essential criteria
- • Enthusiasm
Other requirements
Essential criteria
- • Willingness to provide cover for other business support staff when the occasion arises
- • Ability to travel to other Trust sites independently throughout the county
- • Willing to develop further relevant skills.
Employer certification / accreditation badges
.png "Better Health - Silver")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Wayne Armstrong
- Job title
- Business Support Team Lead
- Email address
- [email protected]
- Telephone number
- 07554 439692
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