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Job summary

Main area
Workforce Planning, Systems & Recruitment
Grade
Band 8b
Contract
Permanent
Hours
  • Full time
  • Flexible working
  • Home or remote working
  • Compressed hours
37.5 hours per week
Job ref
020-AC073-0725
Employer
Welsh Ambulance Service University NHS Trust
Employer type
NHS
Site
Welsh Ambulance Services University NHS Trust
Town
Across Wales
Salary
£65,424 - £76,021 per annum pro rata
Salary period
Yearly
Closing
10/08/2025 23:59

Employer heading

Welsh Ambulance Service University NHS Trust logo

Head of Strategic Workforce Planning, Systems and Recruitment

Band 8b

Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly

All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English

Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg’

 Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.

 

Job overview

Are you a dynamic and visionary leader ready to shape the future of healthcare through strategic workforce innovation? The Welsh Ambulance Services University NHS Trust is seeking an exceptional individual to take on the role of Head of Strategic Workforce Planning, Systems and Recruitment. This is a unique opportunity to lead with purpose, drive meaningful change, and make a lasting impact on the lives of patients and staff across Wales.

 

In this pivotal role, you will be responsible for the strategic leadership of workforce planning, recruitment, and digital systems, ensuring that WAST has the right people, in the right place, at the right time.  A key part of your role will be to devise and drive a bold, forward-thinking recruitment strategy that not only addresses current challenges but also anticipates future workforce needs. Working with our Shared Services provider NWSSP, you will lead the transformation of our recruitment practices, embedding innovation, inclusivity, and efficiency at every stage, from attraction and selection to onboarding and retention.

Main duties of the job

You will lead a talented team and work closely with senior leaders, clinicians, and trade union partners to deliver a modern, agile, and inclusive workforce strategy aligned with our 2030 vision “Delivering Excellence”. Your expertise will guide transformation and the development of innovative solutions to complex workforce challenges.

 

We are looking for a visible and inspiring leader who brings energy, creativity, and a deep understanding of workforce transformation. You will have a proven track record of delivering large-scale change in complex environments, along with the strategic insight and interpersonal skills to influence at the highest levels. Your ability to foster collaboration, champion diversity, and drive continuous improvement will be key to your success.

 

At WAST, we are more than an ambulance service. We are a community of professionals committed to excellence, inclusion, and innovation. This role offers the chance to be part of a forward-thinking organisation where your leadership will help shape the future of healthcare in Wales.

 

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities  and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

If you are ready to lead with vision and make a real difference, we would love to hear from you.

 

Apply now and become the driving force behind our workforce transformation

Person specification

Qualifications

Essential criteria
  • Masters Degree level qualification in a relevant subject or equivalent practical experience within a Workforce and Organisational Development environment.
  • Specialist knowledge of Workforce and OD practices including workforce re-design and strategic recruitment & selection, either obtained through a professional qualification (i.e. CIPD Level 7) or equivalent demonstrable experience delivering a W&OD Agenda.
  • Knowledge of a wide range of communication and engagement strategies.
  • Understanding of what drives organisational culture and behaviour.
  • A range of different modernisation approaches, including lean, toolkit for change.
Desirable criteria
  • Project Management Qualification
  • Workforce Planning Qualification
  • FCIPD
  • Understanding of the strategic Workforce and OD context across NHS Wales and driving influences
  • Knowledge of the NHS Terms and Conditions of Service.

Experience

Essential criteria
  • Previous senior management and leadership experience within a large, complex organisation
  • Demonstrable experience of policy development, report writing and strategy design.
  • Track record of delivering successful large scale workforce transformation, change management, strategic recruitment and redesign projects
  • Successful leadership of change management experience
  • Effectively Chaired meetings
  • Successful working in Partnership with Trade Union Partners.
Desirable criteria
  • Previous NHS experience or wider international health system
  • Experience of working with ESR system
  • Performance Management/data analysis.
  • Experience of using a range of Organisational Development tools and techniques

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesStonewall Hyrwyddwr Amrywiaeth Diversity ChampionMindful employer.  Being positive about mental health.Disability confident employerCarer Confident (With Welsh translation)Core principles

Applicant requirements

You must have appropriate UK professional registration.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Liz Rogers
Job title
Deputy Director of People
Email address
[email protected]
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