Job overview

When things go wrong, or if something is not right we need to ensure that we look to improve our systems, activities or relationships. It is important that we all feel able to speak up and stop potential harm or negative experiences from occurring. When things are good, but could be better, we should feel able to speak confidently and raise a suggestion for improvement. Speak Up Safely Guardians provide that direction to support teams and individuals to speak up safely

We are looking for a Speak Up Safely Guardian to join our Speak up Safely Lead Guardian, you will be instrumental in implementing the Trust wide vision and action plan for the Speaking Up Safely national framework. You will support the delivery of a psychologically safe and inclusive speak up culture within the Trust

Experience as a Freedom to Speak Up/ Speaking Up Safely Guardian or of managing complex employee relations/complaints with a high level of knowledge about the Speak Up process is essential for this role

Building excellent relationships with employees and volunteers alike, you will have the ability to deal with potentially challenging, complex situations of a sensitive nature. You will be a confident communicator with excellent people skills, with the ability to show empathy, reassurance and appreciation to those raising concerns.

Main duties of the job

The Speak Up Safely Guardian will operate independently, impartially and objectively whilst working in partnership with the Trust. The Guardian will support colleagues to speak up when they feel that they are unable to do so by other routes, ensuring appropriate actions take place and challenging where necessary.

The role will assist in:

• Delivering the NHS Wales Speaking Up Safely Framework and its principles and support Welsh Ambulance Services University NHS Trust (WAST) with achieving Welsh Government compliance of the framework.
• Facilitating mechanisms for employees to raise concerns openly or anonymously, and with confidence.
• Implementation of the Trust wide strategic vision and long-term action place for Speaking Up Safely (SUS).

Drive activities that will support positive action towards creating a culture of speaking up safely and engage with key stakeholders to ensure they are included in this work.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities  and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

The Trust actively seeks to recruit and appoint people currently under represented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. All staff are encouraged and supported to learn Welsh. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.  If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.