Job summary
- Main area
- Organisational Development Manager Engagement and Wellbeing
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 020-AC042-0525
- Employer
- Welsh Ambulance Service University NHS Trust
- Employer type
- NHS
- Site
- Vantage Point House, Cwmbran NP447HF; Matrix House, Swansea SA68RE ; Ty Elwy, St Asaph LL170LJ
- Town
- Pan Wales
- Salary
- £46,840 - £53,602 per annum
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading

Organisational Development Manager Engagement and Wellbeing
Band 7
Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English
Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg’
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
Are you an experienced Organisational Development (OD) professional looking for your next challenge? We are seeking a skilled OD Manager to join our Culture and OD team.
It is an exciting time to be part of the Culture and OD team at Welsh Ambulance Services University NHS Trust, we have a number of initiatives underway to make our organisation a great place to work, enabling us to all be our best.
You will have a proven track record in leading engagement and wellbeing programmes across a complex organisation to enhance the employee experience. Using your OD experience you will interpret data, diagnose situations, develop and deliver solutions in partnership with other members of the OD and People and Culture team, leaders and managers and key stakeholders. This role enables you to be creative, work on your own initiative and work collaboratively with others to co-produce and co-implement interventions that have a positive impact on our workplace culture.
You will work in an agile manner, working from home and from key offices across Wales. Due to the role covering Wales there will be a requirement for some travel.
Main duties of the job
Key Responsibilities:
Support the Head of Culture and Organisational Development in implementing the People and Culture Strategy and Health and Wellbeing Strategy, with a particular focus on engagement and the Staff Survey.
Facilitate and drive engagement and wellbeing initiatives throughout the Trust, developing strategies and policies to support employee engagement and wellbeing in compliance with relevant legislation such as the Equality Act 2010.
Act as the lead specialist for employee experience and engagement, working independently within broad occupational policies and guidelines to exceed the Trust's People, Culture, and Wellbeing Objectives.
Provide professional advice to managers on employee engagement policies, procedures, and practices, ensuring effective responses to the staff survey.
Integrate staff engagement strategies into the Trust’s working culture through focused Organisational Development (OD) work.
Support the Organisational Culture and Workplace Wellbeing Lead in delivering designated OD programme activities, building internal capability and capacity in continuous improvement among front-line employees.
Line manage an Organisational Development Project Support Officer, fostering a collaborative and supportive working environment.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
If you would value the opportunity to make a tangible impact on the employee experience and wellbeing within a progressive healthcare environment, we would love to hear from you.
Job Summary/Job Purpose:
The post promotes, champions and leads engagement and wellbeing programmes across the organisation to support a positive employee experience. The post holder advises to help ensure that Welsh Ambulance Services NHS Trust fulfils its obligations and aims to be an employer of choice and that the organisation establishes and maintains a reputation as a fair and inclusive employer.
The post holder will support the Head of Culture and Organisational Development in the implementation of the People and Culture Strategy and Health and Wellbeing Strategy with particular focus on engagement and Staff Survey and will be directly responsible for facilitating engagement and healthy wellbeing initiatives throughout the Trust. The post holder will lead on and coordinate the development of strategies and policies to support employee engagement and wellbeing, ensuring compliance with relevant legislation e.g. Equality Act 2010 and other mandatory legislation and policy. This will help ensure that the organisation meets the highest standards of practice in relation to the development of employee experience and wellbeing initiatives and to further embed these principles into the Trust’s values and behaviours framework. Furthermore, the post holder will work with colleagues to ensure that these strategies and policies are implemented across all divisions of the organisation.
Acting as lead specialist for employee experience and engagement, the post holder will work independently, guided by broad occupational policies and specific local and national guidelines, in order to ensure that the Trust meets and exceeds its People, Culture and Wellbeing Objectives. This will include:
- Provide professional advice to managers on staff engagement and related policies, procedures and practices ensuring the delivery of responses to the staff survey.
- Ensure staff engagement strategies are part of the Trust’s working culture and practices delivered through focussed OD work.
- Supporting the Organisational Culture and Workplace Wellbeing Lead in delivering designated OD programme activity, building internal capability and capacity in continuous improvement among front line staff.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
- Educated to master’s level in a relevant subject or equivalent evidenced experience.
- OD Practitioner Qualification / CIPD Module or prepared to undertake.
Desirable criteria
- Recognised training qualification
Experience
Essential criteria
- Demonstrable experience of leading work on engagement and wellbeing at a senior management level in a large and complex multiprofessional organisation.
- Experience of negotiating and influencing senior managers and staff, including Executive Board Members, to engage with the engagement and wellbeing agenda.
- Working with complex projects
- Working in collaboration internally and externally
- Proven track record of developing and implementing people policies and programmes of work
- Experience of organisational development and managing change and advising on the implications of change.
- Knowledge of best people management practice.
Desirable criteria
- Budget management experience.
- Experience of working within a unionised environment and building successful partnerships.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Sara Mills
- Job title
- Head of Culture and OD
- Email address
- [email protected]
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