Job summary
- Main area
- admin & clerical
- Grade
- NHS AfC: Band 2
- Contract
- Secondment: 12 months (12 months fixed term)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 166-MEC-7125235
- Employer
- Chesterfield Royal Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- CHESTERFIELD ROYAL HOSPITAL NHS FOUNDATION TRUST
- Town
- CHESTERFIELD
- Salary
- £24,169 PA PRO RATA
- Salary period
- Yearly
- Closing
- 01/06/2025 23:59
Employer heading

Medical Records Assistant
NHS AfC: Band 2
Job overview
We are currently looking to appoint a Medical Records Assistant within Medicine & Emergency Care Division. This is a secondment opportunity for a fixed term of 12 months. The working hours are 22.5 hours per week Monday, Wednesday & Friday 0830 - 1700 with an hour for lunch break.
Please note - Due to banding this post does not support a Visa Sponsorship
Main duties of the job
File designated items of documentation accurately in patient case notes, other clinical and non-clinical files.
Transport case notes, files and other documentation appropriately.
Problem solve effectively and efficiently, utilising own initiative when trying to locate patient notes that may have been incorrectly tracked.
Store records appropriately in secure locations. Keep records safe and confidential while in their care.
Maintain files and other documentation in accordance with divisional procedures.
Creating new patient folders.
Destruction of documentation in accordance with local procedures.
Operate IT and other equipment safely and in conformance with divisional procedures.
Undertake other appropriate administrative tasks, including photocopying.
Liaise with colleagues and peers, either face to face, email or via telephone.
Retrieve messages and deal with enquiries as appropriate.
Maintain confidentiality at all times ensuring compliance to Information Governance policies.
Maintain up-to-date knowledge of all relevant filing systems.
When necessary, provide cover within the receptionist role (further job specific training will be required in order to become competent in duties including, taking phone calls and dealing with any queries that arise from those calls, meeting and greeting at the reception desk and making or changing appointments).
Undertake any additional duties which may be determined by the Care Unit Coordinator and or Service Manager.
Working for our organisation
Supporting our vision and values.
Our vision is to be a first-class provider of sustainable healthcare, delivering the best possible care for our patients; and being a great place to work for our people. Our proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise our patients and each other.
As colleagues, we will always be guided by our Proud to Care Values:
Compassion: Treating everyone with kindness – welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values.
Ambition: Aspiring to be the best – reaching high standards, providing exceptional care and services; and achieving measurable improvements in people’s health and wellbeing.
Respect: Valuing and appreciating everyone – listening, learning, and acting on their experiences, being open and honest; and recognising that working with others brings benefits.
Encouragement: Opportunities for all – supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future.
Detailed job description and main responsibilities
Please see the Medical Records Assistant Job Description and Person Specification for further information.
Person specification
Qualifications & Training
Essential criteria
- Educated to GCSE level in English (or equivalent)
Desirable criteria
- Any office based training such as NVQ
Experience
Essential criteria
- Evidence of clerical experience within the workplace (must be familiar with and have a working knowledge of general office equipment and filing systems)
Desirable criteria
- Experience gained within health care environment Experience in an office environment Previous Medway/Careflow Experience
Skills & Knowledge
Essential criteria
- Good verbal communication skills Use of office equipment Understanding of confidentiality Ability to problem solve and utilise own initiative
Desirable criteria
- Knowledge of secretarial/office procedures
Personal Attributes
Essential criteria
- Demonstrate a friendly, outgoing manner Professional appearance Team Worker Adaptable to meet the needs of the service Confidentiality
Demonstrates our Proud to CARE Values
Essential criteria
- Compassion, Ambition, Respect, Encouragement – Proud to CARE
Documents to download
Further details / informal visits contact
- Name
- Tracey Bowman
- Job title
- Care Unit Coordinator
- Email address
- [email protected]
- Telephone number
- 01246512227
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