Job summary
- Main area
- Maternity & Gynaecology
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 12 months (Temporary Contract)
- Hours
- Part time - 25 hours per week
- Job ref
- 166-FC-7364696
- Employer
- Chesterfield Royal Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chesterfield Royal Hospital Foundation Trust
- Town
- Chesterfield
- Salary
- £24,937 - £26,598 Pro rata
- Salary period
- Yearly
- Closing
- 13/10/2025 23:59
Employer heading
Clinic Coordinator
NHS AfC: Band 3
Job overview
An interesting opportunity has arisen for a part time Clinic Co-ordinator to cover maternity leave and support the Assistant Service Manager within the Maternity & Gynaecology Care Unit.
This post a part time temporary position working Monday - Friday
Main duties of the job
You will be responsible for providing clinic administration support to the Care Unit in relation to clinic management. You will work closely with the Assistant Service Manager to ensure that all clinics are cancelled when medical staff are unavailable and also that all slots are utilised appropriately.
Working for our organisation
Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and good financial control and was recently rated "Good" by the CQC.
We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.
Detailed job description and main responsibilities
· Communicating effectively with the Team (Doctors, Nurses, CAOs, Receptionists), patients and external callers.
· Efficiently working on the Partial Booking and Pending lists.
· Updating spreadsheets and liaising with Nursing Staff and other Allied Health Professionals.
· Liaising with Medical staff, Doctors and Consultants regarding capacity issues
Accurately completing the documentation of patients for input into the computerised patient and administration system.
· Operating a VDU for inputting and retrieval of information, using many Microsoft Office packages.
· Using a Tracker System on Medway for recording the destination and receipt of patient records.
· Answering telephone enquiries courteously, taking messages and conveying the information accurately to the appropriate person.
· To add, change and cancel/delete any clinics as requested for audit, Bank Holidays or Consultant changes in line with the Trust procedures.
· To review all clinics on a regular basis to ensure they are being used efficiently and monitor the usage of appointment slots and work closely with the Assistant Service Manager.
· To be able to work under pressure with the minimum of supervision on occasions.
· To report any variances to the Assistant Service Manager.
· Action clinic amendment forms in line with Trust Procedures and working closely with the Clinical team.
· Perform any other duties as dictated by the Assistant Service Manager for the Care Unit.
· Contribute to report production
· Communicating effectively with the Team (Doctors, Nurses, CAOs, Receptionists), patients and external callers.
· Efficiently working on the Partial Booking and Pending lists.
· Updating spreadsheets and liaising with Nursing Staff and other Allied Health Professionals.
· Liaising with Medical staff, Doctors and Consultants regarding capacity issues
Accurately completing the documentation of patients for input into the computerised patient and administration system.
· Operating a VDU for inputting and retrieval of information, using many Microsoft Office packages.
· Using a Tracker System on Medway for recording the destination and receipt of patient records.
· Answering telephone enquiries courteously, taking messages and conveying the information accurately to the appropriate person.
· To add, change and cancel/delete any clinics as requested for audit, Bank Holidays or Consultant changes in line with the Trust procedures.
· To review all clinics on a regular basis to ensure they are being used efficiently and monitor the usage of appointment slots and work closely with the Assistant Service Manager.
· To be able to work under pressure with the minimum of supervision on occasions.
· To report any variances to the Assistant Service Manager.
· Action clinic amendment forms in line with Trust Procedures and working closely with the Clinical team.
· Perform any other duties as dictated by the Assistant Service Manager for the Care Unit.
· Contribute to report production
Person specification
Qualifications and Training
Essential criteria
- Educated to GCSE Standard (or equivalent) in English and Mathematics
Experience
Essential criteria
- Experience of working as part of a Multi-Disciplinary Team.
- Demonstrate knowledge and experience of general office practices, including spreadsheets and databases.
Desirable criteria
- Experience of working within a health care environment
- Experience in Patient Administration Systems
Skills and Knowledge
Essential criteria
- Confidentiality
- Good communication skills
- Excellent telephone manner
- Excellent organisational skills
- An ability to manage and deliver targets
- Good keyboard skills
- A good knowledge of the Patient Administration System or equivalent database system
- Ability to work under pressure/prioritise workload
- Effective team member
Desirable criteria
- Knowledge of national waiting list and time targets/initiatives
- Familiar with work-based computer packages
Personal Attributes
Essential criteria
- Professional appearance
Proud to CARE Values
Essential criteria
- Compassion, Ambition, Respect, Encouragement
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Kerry Daff
- Job title
- Assistant Service Manager
- Email address
- [email protected]
- Telephone number
- 01246 513397
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