Job overview

An opportunity has arisen for a Business Admin Apprentice to work within the Maternity & Gynaecology Care Unit, Family Care Division.

The main duties of the role include providing support within our Maternity & Gynaecology Care Unit. Providing a comprehensive and courteous clerical service to the Maternity & Gynaecology Care Unit.  To ensure a professional co-ordination and telephone/reception service and maintaining confidentiality at all times.

Main duties of the job

 ·         Support to a number of admin departments over the services.

·         Responsible for providing a friendly and personal checking in of patients and their families / carers, and managing their expectations at busy times.

·         Filing of reports and correspondence in patients’ case notes, in accordance with hospital procedures. 

·         Maintain patients’ case notes including updating and documenting any changes in patient details.

·         Reconciling clinics in line with timescales.

·         Undertake clerical duties associated with the discharge or transfer of patient’s from the Consultant care, any transport arrangements which may be required, booking follow up appointments and ensuring the safe return of case notes to the appropriate departments.

·         Answer ward telephones, receive and relay messages.

·         Receive and distribute patient’s personal mail and, where appropriate, forward mail.

·         Undertake ad-hoc messenger duties as required.

·         To demonstrate a flexible approach to department duties where appropriate.

·         Making up of patient files to ensure the department workflow is consistent.

·         Be proactive in escalating any concerns of any kind to line management.

·         Any other duties in the Division, which may be delegated from time to time by the Service Manager or Care Unit co-ordinator.

Working for our organisation

Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.

Chesterfield Royal Hospital was officially opened by Queen Elizabeth II in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

COVID19 Vaccination

Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

 UK Points-based immigration system

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications.  Please note that from 1 January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route.  Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - GOV.UK (www.gov.uk).

It is vital that you provide full and accurate details of your current immigration status on the application form.  Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.  Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

If you are applying for a vacancy in health or adult social care, you may be  eligible to apply for the Health and Care Worker visa instead, which is cheaper to apply for and you do not need to pay the annual immigration health surcharge.

Communications 

Communications throughout the application process will be via e-mail therefore please check your e-mail account and Trac account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on 01246 513177 and we will be happy to provide assistance.

Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.

This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.

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