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Job summary

Main area
Orthopaedic & Urology Care Unit
Grade
NHS AfC: Band 3
Contract
Permanent: Working Wed, Thurs & Fri
Hours
Part time - 22.5 hours per week (Working Wed, Thurs & Fri)
Job ref
166-SS- 7241736
Employer
Chesterfield Royal Hospital NHS Foundation Trust
Employer type
NHS
Site
Chesterfield Royal Hospital
Town
Chesterfield
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
17/07/2025 23:59
Interview date
29/07/2025

Employer heading

Chesterfield Royal Hospital NHS Foundation Trust logo

Orthopaedic Clinical Administrative Officer

NHS AfC: Band 3

Job overview

We are currently looking to appoint a Clinical Administration Officer (CAO) to work in the Surgical Division working 22.5 hours per week (Wednesday-Friday)

The successful candidate must be customer focused, with exceptional communication and interpersonal skills. 

Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately. 

To be successful in this role you will possess English and Maths GCSE grade C or above (or equivalent), excellent IT skills and relevant office/secretarial experience.

Knowledge of medical terminology, customer care and previous NHS experience are also desirable. 

 Please note this role does not meet the Home Office criteria  for the Trust to be able to offer a certificate of sponsorship, any applications that require sponsorship will not be considered.

Main duties of the job

The main emphasis of this role is to provide a range of administrative support to Consultants, medical staff and/or other senior members of the Divisional teams. This is achieved by operating relevant IT applications as required, ensuring targets are met and maintaining confidentiality at all times.  

Duties will include audio typing, receiving patient queries and actioning appropriately, booking relevant appointments, and actioning complex instructions from clinical staff and/or other designated senior staff as appropriate.

Please see Job Description for main duties of the job in attachments. 

Working for our organisation

The Benefits 

We want you to be the best you can be. We will support you with training opportunities if parts of your job are new to you and career development options too. 

  • Employer and employee contributory pension scheme. 
  • Annual leave is 27 days per annum (pro rata) and rises with service plus bank holidays.
  • Flexible working opportunities.
  • Accessible local transport.
  • Access to the cycle to work scheme.
  • Onsite parking facilities. 

Not only this but we also offer a range of health, lifestyle and financial wellbeing benefits, which can be viewed at  https://intranet.chesterfieldroyal.nhs.uk/staff_wellbeing/index 

Chesterfield Royal Hospital NHS Foundation Trust is North Derbyshire's only acute District General Hospital, with 24-hour Emergency Department services; we're responsible for providing care and treatment to more than 400,000 people who live in our communities. We are modern, well-resourced and in commuting distance of Sheffield, Derby, Nottingham and close to the Peak District. The Care Quality Commission has rated the Trust as ‘Good’. 

Detailed job description and main responsibilities

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

 Follow us on Facebook and on Twitter for more: @hrcrhft @royalhospital @WellbeingCRH

Person specification

Qualifications & Training

Essential criteria
  • Educated to GSCE standard (or equivalent), to include English grade C or above
  • RSA III (or equivalent) Typing/Word Processing
  • Familiar with Microsoft Office based computer packages, including email and internet
Desirable criteria
  • ECDL
  • Shorthand skills
  • Any office-based training such as NVQ
  • Medical terminology
  • Audio typing RSA Stage II (or equivalent)

Experience

Essential criteria
  • Experience of working as part of a multi- disciplinary team
  • Previous office/secretarial experience
Desirable criteria
  • Previous NHS experience
  • Previous knowledge of hospital PAS systems

Skills & Knowledge

Essential criteria
  • Good communication skills
  • Good prioritisation and organisational skills
  • Familiar with work-based computer systems
  • Ability to work under pressure, prioritising work to meet deadlines
  • Good telephone manner
Desirable criteria
  • Previous waiting list experience
  • Medical terminology
  • Preparing agendas and minute taking

Personal Attributes

Essential criteria
  • Professional appearance
  • Awareness of confidentiality
  • Adaptable to meet service needs

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerInvesting in VolunteersArmed Forces Covenant Bronze Award

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Angela Gee
Job title
Care Unit Co-ordinator
Email address
[email protected]
Telephone number
01246 516451
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